Flavorful Noodles
Several diners enjoyed the noodles, with one calling the food flavorful and less oily during a busy mall lunch hour.
Chin Chin Festival City
Dubai Festival City
Chin Chin Festival City is a quick-serve Asian restaurant in Dubai Festival City, with dishes such as chicken noodles and build-your-own plates. It suits a casual food-court meal, especially if you want the flexibility to request a non-spicy combination, though service and consistency can vary.
Reputation Score
4.5
★★★★★
415 ratings
Source: Google Maps
The Good Stuff
Custom Plates
The build-your-own plate lets you shape the meal, and one review says a non-spicy combination was suggested.
Family Friendly
One family enjoyed both the food and the friendly service despite visiting during the mall lunch rush.
Kind Service
Positive reviews describe approachable, welcoming service and staff who handled orders carefully.
Free Extra
One order came with a complimentary cake, an unexpected extra that the customer appreciated.
What to Eat at Chin Chin Festival City How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Chin Chin Festival City, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Chin Chin Festival City, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 3
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Build your own plate Net +1
“Md Sheikh was v helpful and kind and offered good suggestions. We had build your own plate and he gave us non spicy and tasty suggestion”
Positive 1Negative 0
Review excerpts
“Md Sheikh was v helpful and kind and offered good suggestions. We had build your own plate and he gave us non spicy and tasty suggestion”June 2026
-
Chicken noodles Net +1
“we buy chicken noodles we really enjoyed it thanks you for suggestion for your best meal noodles inita and marycris we will back again”
Positive 1Negative 0
Review excerpts
“we buy chicken noodles we really enjoyed it thanks you for suggestion for your best meal noodles inita and marycris we will back again”June 2026
-
Vegetarian manchurian Net 0
Only neutral feedback
“The consistency is off as well. The vegetarian manchurian tastes good one week and is inedible the next.”
Positive 0Negative 0Neutral 1
What to Avoid (5)
Food 5
-
Chili chicken dry Net −1
“Food was not great and it was surely overpriced for what it is. The chili chicken dry was too salty. I mean TOO salty. The drums of heaven were too dry. The noodles were very plain.”
Positive 0Negative 1
Critical review excerpts
“Food was not great and it was surely overpriced for what it is. The chili chicken dry was too salty. I mean TOO salty. The drums of heaven were too dry. The noodles were very plain.”August 2024
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Drums of heaven Net −1
“Food was not great and it was surely overpriced for what it is. The chili chicken dry was too salty. I mean TOO salty. The drums of heaven were too dry. The noodles were very plain.”
Positive 0Negative 1
Critical review excerpts
“Food was not great and it was surely overpriced for what it is. The chili chicken dry was too salty. I mean TOO salty. The drums of heaven were too dry. The noodles were very plain.”August 2024
-
Orange chicken Net −1
“Orange chicken taste weird.”
Positive 0Negative 1
Critical review excerpts
“Orange chicken taste weird.”December 2025
-
Vegetarian combo Net −1
“Today I visited your restaurant and ordered the vegetarian combo. Unfortunately, the food quality was very disappointing.”
Positive 0Negative 1
Critical review excerpts
“Today I visited your restaurant and ordered the vegetarian combo. Unfortunately, the food quality was very disappointing.”February 2026
-
Vegetarian plate Net −1
“Their servings are small, and their vegetarian plate is 35 dhs after raising their prices recently by 2 dhs. For this money, you should at least get a meal with protein.”
Positive 0Negative 1
Critical review excerpts
“Their servings are small, and their vegetarian plate is 35 dhs after raising their prices recently by 2 dhs. For this money, you should at least get a meal with protein.”March 2024
Tips for a Better Visit
Check Spice. Ask clearly about spice before ordering chicken; one diner says repeated questions about it went unanswered.
Verify Availability. Check that food is actually available before travelling across Dubai, as branches were reported open but unable to serve food.
Confirm Vouchers. Before paying, check the Entertainer app is set to Festival City and ask staff to confirm the voucher applies.
Ask About Stock. Confirm that spring rolls and other items are available before finalising the order.
Check The Queue. Keep an eye on the queue and confirm your place at the counter, since one review describes customers being served out of order.
Plan the visit
Practical details
Mall - 2nd Floor, Food Court - Crescent Rd
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Common Concerns
Uneven Service
Multiple reviews report rude, disinterested or dismissive interactions at the counter and billing area.
Inconsistent Taste
The Festival City branch was described as tasting noticeably different from the Sharjah branch, and not positively.
Food Quality
A vegetarian combo review reported undercooked rice and vegetables that did not seem fresh.
Stock Issues
A diner said spring rolls were unavailable without being told at ordering, and the food arrived cold.
Voucher Confusion
Staff could not help with an Entertainer voucher that appeared valid only after switching the app location to the correct branch.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
35 dhs
vegetarian plate
“35 dhs for a vegetarian meal at a food court!”Google review · March 2024
DXB
LOCAL
LOCAL
The Bottom Line
Chin Chin Festival City is a quick-serve Asian restaurant in Dubai Festival City, located in a food-court setting. You can order familiar dishes such as chicken noodles, sweet and sour chicken, orange chicken, or a build-your-own plate. The custom plate is useful if you need a non-spicy combination, and one diner found the food flavorful and less oily during the mall lunch rush.
The food gets plenty of positive feedback, but consistency is the key question. Some customers enjoyed the noodles and family meal, while others found the taste different from the Sharjah branch. A vegetarian combo review mentioned undercooked rice and vegetables that did not seem fresh; another diner described cold food and a small sweet-and-sour portion.
Service also appears uneven. Reviews praise friendly, welcoming help, but others describe rude or disinterested counter interactions, queue problems and poor communication with delivery riders. The Entertainer voucher caused particular confusion when the app showed the offer under the wrong branch.
Check availability before making a long trip, ask about spice and item stock, and confirm any voucher at the counter before paying. A customer reported paying 35 dhs for the vegetarian plate, so value may depend on what you order.