Fresh Flavours
Reviews describe freshly prepared food with authentic flavour, including a Kung Pao chicken praised for its balanced spice.
Chinese Palace
Dubai Festival City
Chinese Palace is a food-court Chinese restaurant in Dubai Festival City, known for quick meals with flavorful dishes such as chili chicken and orange chicken. Reviews also point to friendly, accommodating service and helpful menu suggestions, making it an easy stop when you want Chinese food without a long wait.
Reputation Score
4.3
★★★★☆
286 ratings
Source: Google Maps
The Good Stuff
Helpful Service
Several diners found the staff warm and accommodating, with first-time visitors receiving patient help choosing what to order.
Quick Meals
One review specifically notes a short wait and fresh food, which suits a food-court lunch or fast casual meal.
Good Value
A customer describes the portions, speed and food quality as good value for money, while another calls the food affordable.
Classic Dishes
Orange chicken, sweet and sour chicken, and beef with broccoli are repeatedly presented as familiar crowd-pleasers.
What to Eat at Chinese Palace How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Chinese Palace, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Chinese Palace, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 6
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Chili chicken Net +1
“I visited the Restaurant last yesterday, kudos to the staff, specially Joseph very helpful when its comes to asking for recommendation about their menu, he is very accommodating, by the way I ordered Chili Chicken and sweet and sour, the food is awesome”
Positive 1Negative 0
Review excerpts
“I visited the Restaurant last yesterday, kudos to the staff, specially Joseph very helpful when its comes to asking for recommendation about their menu, he is very accommodating, by the way I ordered Chili Chicken and sweet and sour, the food is awesome”July 2025
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Kung pao beef Net +1
“The Kung Pao Beef is very nice.”
Positive 1Negative 0
Review excerpts
“The Kung Pao Beef is very nice.”July 2023
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Kung pao chicken Net +1
“The Kung Pao chicken was delicious with just the right amount of spice, and the fried rice was perfectly cooked.”
Positive 1Negative 0
Review excerpts
“The Kung Pao chicken was delicious with just the right amount of spice, and the fried rice was perfectly cooked.”July 2024
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Orange chicken Net +1
“The orange chicken, sweet & sour chicken and beef with broccoli are classic crowd favourites.”
Positive 1Negative 0
Review excerpts
“The orange chicken, sweet & sour chicken and beef with broccoli are classic crowd favourites.”February 2018
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Sweet & sour chicken Net +1
“The orange chicken, sweet & sour chicken and beef with broccoli are classic crowd favourites.”
Positive 1Negative 0
Review excerpts
“The orange chicken, sweet & sour chicken and beef with broccoli are classic crowd favourites.”February 2018
-
Beef with broccoli Net 0
Mixed feedback
“The orange chicken, sweet & sour chicken and beef with broccoli are classic crowd favourites.”
Positive 1Negative 1
Review excerpts
“The orange chicken, sweet & sour chicken and beef with broccoli are classic crowd favourites.”February 2018
What to Avoid (3)
Food 3
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Chow mein Net −1
“Chow Mein needs a lot of improvement.”
Positive 0Negative 1
Critical review excerpts
“Chow Mein needs a lot of improvement.”July 2023
-
Oily rice Net −1
“Not worth AED 40. Misleading combo offer as they advertise a boba drink while it's just a soft mountain dew drink. Oily rice is not that fresh/delicious.”
Positive 0Negative 1
Critical review excerpts
“Not worth AED 40. Misleading combo offer as they advertise a boba drink while it's just a soft mountain dew drink. Oily rice is not that fresh/delicious.”May 2024
-
Staff meal Net −1
“Serving food for staff meal is very poor full of rice but less in dish.”
Positive 0Negative 1
Critical review excerpts
“Serving food for staff meal is very poor full of rice but less in dish.”June 2026
Tips for a Better Visit
Check Combos. Before paying, confirm the drink included in any combo: one review says a boba-drink offer came with Mountain Dew instead.
Check Portions. If ordering a staff meal, check the serving before leaving; reviews report unusually rice-heavy meals and reduced portions.
Verify Orders. At the counter, repeat your rice/noodle mix and drink choice before leaving, since one diner received all noodles and the wrong Pepsi.
Ask Advice. First-time diners can ask for menu guidance; one review says the staff suggested a food choice that suited the customer.
Try Classics. For a familiar starting point, consider Kung Pao chicken, orange chicken, sweet and sour chicken, or beef with broccoli.
Plan the visit
Practical details
Dubai Festival City Mall Skywalk Food Court Level 2
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
Portion Swings
Portions, especially staff meals, are a recurring concern: some diners reported mostly rice or sharply reduced servings.
Order Errors
One customer received all noodles instead of a rice-and-noodle mix and normal Pepsi instead of Pepsi Zero.
Combo Confusion
A customer said a combo advertised with a boba drink came with Mountain Dew instead, and also found the rice oily.
Chow Mein
One otherwise satisfied diner specifically felt the Chow Mein needed substantial improvement.
DXB
LOCAL
LOCAL
The Bottom Line
Chinese Palace is a food-court stop in Dubai Festival City for quick Chinese meals, with reviews particularly positive about flavour and welcoming service. If you are new to this style of food, staff have been credited with suggesting suitable choices. The menu has familiar starting points, including chili chicken, Kung Pao chicken, orange chicken, sweet and sour chicken, and beef with broccoli.
The strongest dish-specific feedback is for Kung Pao chicken with “just the right amount of spice,” while another diner enjoyed perfectly cooked fried rice. Chow Mein is the notable exception: one otherwise satisfied customer said it needed improvement. Several reviews also describe the food as fresh, with short waits making it workable for a mall lunch.
Portions are less consistent than the service. Some customers report generous servings, but staff meals have also been criticised for being mostly rice with very little of the main dish, and one regular noticed reduced portions after new staff arrived. Check your order at the counter, particularly rice-and-noodle combinations and drink choices.
Also confirm what a combo includes: one review disputed a AED 40 offer advertised with a boba drink but supplied with Mountain Dew instead.