Helpful staff
Visitors often describe the team as respectful and cooperative, with support that can make passport applications easier to complete.
Consulate General of Ethiopia, Dubai, UAE
Al Twar
The Consulate General of Ethiopia in Al Twar handles essential services such as passport renewal and document authentication, alongside consular activities including wedding programmes. Reviews suggest service can be helpful and efficient, but visitor numbers, communication gaps and waiting times can make the experience unpredictable.
Reputation Score
3.5
★★★★☆
524 ratings
Source: Google Maps
The Good Stuff
Quick renewals
Some passport-renewal visits are completed quickly; one reviewer said the process took around 15 minutes.
Improved setup
The renovated office, new desks and front-desk arrangement have made access and the physical setup easier for some visitors.
Wedding programmes
Reviews of wedding visits describe an organised programme supported by helpful staff.
Faster documents
One visitor received a child’s documents in less than a month, compared with the previous three-to-six-month wait.
Tips for a Better Visit
Go early. Avoid arriving around midday for passport renewal; one visitor was turned away because the service was too busy.
Allow time. Plan for a potentially lengthy visit: a passport-renewal applicant arrived at 9:00 AM and spent almost six hours there.
Verify charges. Before document authentication, ask staff to explain every fee and confirm that no additional service has been added.
Check closures. Confirm that the consulate is open before travelling, particularly after receiving a collection message; one visitor found it closed the next morning.
Use in-person help. Do not rely solely on phone or email for urgent information, as multiple reviewers say they received no response remotely.
Plan the visit
Practical details
Masjid Omar Bin Abdul Aziz Mosque - Villa No#30, Street No. 11, Opposite
Al Twar 5, Dubai
| Mon | 8:30 AM – 3:00 PM |
| Tue | 8:30 AM – 3:00 PM |
| Wed | 8:30 AM – 3:00 PM |
| Thu | 8:30 AM – 3:00 PM |
| Fri | 8:30 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Long waits
Passport-renewal visitors have reported spending almost six hours at the consulate, especially when one employee covers multiple service areas.
Poor contact
Several reviewers say calls and emails go unanswered, making it difficult to check passport status or clarify requirements remotely.
Busy arrivals
The consulate can become too crowded to process passport renewals, leaving visitors asked to return another day.
Appointment delays
A reviewer waited more than 10 days for an appointment for a letter, suggesting limited capacity for some services.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1600 aed
new passport
“Paid 1600 aed for new passport took more than one month and when received the message monday night”Google review · May 2026
500 AED
document authentication
“I came to authenticate one document and was charged 500 AED”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
The Consulate General of Ethiopia in Al Twar is where visitors handle practical consular matters, especially passport renewal, document authentication and wedding programmes. Reviews show a striking split: some people finish passport renewals in about 15 minutes, while others spend nearly six hours waiting or are told to return because the office is too busy. Staff support can be a real strength.
Visitors describe employees as respectful, cooperative and helpful, and the renovated office, new desks and improved front-desk setup have been noticed. One reviewer said a child’s documents arrived in less than a month, compared with a previous three-to-six-month wait. Wedding-programme visits also received warm feedback.
The main caution is planning. Phone calls, emails and the website are repeatedly described as unreliable, so checking requirements may require a personal visit. Midday can be particularly difficult for passport renewal, and some appointments take more than 10 days.
Ask for a clear fee breakdown before document authentication: one reviewer said AED 500 included services they had not requested. Reported passport costs also vary sharply, including AED 915 for a normal housemaid renewal and AED 1,800 for an urgent request, so confirm the current charge before proceeding.