Quick collection
Several customers describe pickup and drop-off as quick, including one basic-car rental completed in minutes.
Dollar Car Rental - First Avenue Mall Branch
Motor City
Dollar Car Rental’s First Avenue Mall branch in Motor City rents cars for short and longer periods, with reviews mentioning basic and newer vehicles, home delivery, and booking extensions through WhatsApp. It is worth considering for quick pickups when the car is ready and staff communication is responsive.
Reputation Score
4.0
★★★★☆
216 ratings
Source: Google Maps
The Good Stuff
Clean vehicles
Reviews include spotless, new and well-maintained cars that made for comfortable, trouble-free drives.
WhatsApp extensions
One customer extended a booking by WhatsApp and received an immediate response with a cost-effective option.
Clear explanations
A review specifically praises the explanation of insurance options, while another mentions rules and regulations being explained.
Home delivery
A customer reported free home delivery completed within two hours, making the rental more convenient.
Fair rates
Some customers describe the rates as reasonable, fair and good value compared with other rental companies.
Tips for a Better Visit
Inspect first. Check smell, cleanliness, warning lights and safety adjustments before leaving; one renter found an oil-change warning and cigarette smell.
Confirm charges. Ask for receipts and written explanations for card deductions, deposits and any extra-day charges before settling the rental.
Check closing. Confirm the branch’s actual return time in writing; one customer was told 10 PM but found the location closed.
Verify model. Before travelling to collect the car, reconfirm availability and the exact model; a requested Ford Territory was not checked.
Keep documents. Check that your licence and personal documents are returned at pickup, since one renter had to return in person to collect them.
Allow time. Build in extra time for collection: one review says document processing took 20 minutes even though the customer’s documents were already held.
Plan the visit
Practical details
Near Autodrome, First Avenue Mall - Ground Floor
Al Hebiah First - Dubai Motor City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
crossing the border
A customer received advice about choosing a car and crossing the border.
teacher discounts
An older review mentions teacher discounts as one of the branch’s offers.
Common Concerns
Car condition
Multiple customers received cars with cigarette, animal or other strong smells, stains, dirt or mosquitoes.
Slow responses
Several reviews report unanswered calls, WhatsApp messages and emails when problems arose after rental.
Billing disputes
Customers report unexplained card deductions, delayed deposits and charges for extra rental days.
Delivery delays
Reported delays range from two hours for delivery to two days for collection after a vehicle issue.
Booking mismatch
One customer waited two hours and said the vehicle provided was not the one booked.
DXB
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The Bottom Line
Dollar Car Rental’s First Avenue Mall branch in Motor City gives you access to short- and longer-term car rentals, with reviews covering basic cars, newer vehicles, home delivery and booking extensions. The strongest experiences mention cars that were clean and ready, quick pickup and drop-off, and staff who explained insurance options or rental rules clearly. Convenience is a real theme when the process goes smoothly.
One customer collected a basic car and drove away in minutes, while another received free delivery to their home within two hours. WhatsApp was also used successfully to extend a booking and arrange a more cost-effective option. Rates were described as reasonable or transparent in several reviews.
The caution is inconsistency. Other renters reported cars with cigarette, animal or musty smells, stains, dirt, mosquitoes and even an oil-change warning. Delivery and collection delays were also reported, along with incorrect vehicles and slow document processing.
More seriously, several customers described unanswered calls or messages, unexplained card deductions, delayed security-deposit refunds and disputed extra-day charges. Inspect the car carefully, confirm the model and return time in writing, and keep receipts and handover records. The branch can be efficient, but the reviews suggest that follow-up matters just as much as the initial pickup.