Medical support
The medical team has helped with surgery costs and provided ongoing support, including for patients with scoliosis.
Dubai Charity Association
Muhaisnah
Dubai Charity Association is a humanitarian charity in Muhaisnah supporting people facing financial, educational and medical difficulties. Reviews point to practical help such as surgery assistance and children’s education support, while donors can also ask about giving usable household items for reuse.
Reputation Score
4.3
★★★★☆
729 ratings
Source: Google Maps
The Good Stuff
Surgery assistance
A reviewer described quick, compassionate help from the medical department during a niece’s surgery.
Education aid
Reviews mention support for children’s education, including help with school fees and resources for students.
Ramadan meals
One reviewer received food daily during Ramadan while working at Nad Al Sheba Mall.
Free parking
A visitor reported free parking and neat, clean offices.
Home donations
An older review says charity items could be dropped off at any time, making reuse donations convenient when the arrangement is working.
Tips for a Better Visit
Confirm location. Call before travelling if you are unsure of the branch; an older review says the association moved to Muhaisnah 2.
Check availability. Check whether applications are open before preparing a request, since one family found the rent-assistance form closed.
Follow up. For furniture donations, confirm the pickup again after agreeing the date; one scheduled collection did not happen.
Bring documents. If requesting aid, keep supporting documents ready: an applicant specifically said their documents could be verified.
Use parking. Visitors arriving by car can look for the free parking reported by a reviewer.
Drop items. For household charity items, an older review reported 24/7 drop-off, but confirm this current arrangement first.
Plan the visit
Practical details
Muhaisanah Second - Muhaisanah 2 - Dubai
Muhaisanah Second - Muhaisanah 2, Dubai
| Mon | 8:00 AM – 1:00 AM |
| Tue | 8:00 AM – 1:00 AM |
| Wed | 8:00 AM – 1:00 AM |
| Thu | 8:00 AM – 1:00 AM |
| Fri | 8:00 AM – 1:00 AM |
| Sat | 8:00 AM – 1:00 AM |
| Sun | 8:00 AM – 1:00 AM |
Popular Mentions
Healthcare Unit
The Healthcare Unit is praised for supporting patients, including people receiving scoliosis care, and for handling the process with follow-up.
Tamkeen
Tamkeen is described as a programme supporting Emirati women running startup businesses from home.
Common Concerns
Pickup failures
A furniture donor waited through the scheduled pickup, received no follow-up for over two weeks, and was eventually told to donate elsewhere.
Online access
Applicants reported that forms were closed or malfunctioning, including a family seeking rent assistance.
Slow replies
Some reviewers said calls, emails and online requests received no response, even for urgent medical cases.
Staff manner
One visitor described the staff response as rude and said no one listened or provided guidance.
Donation service
A donor said messages were left unanswered while trying to arrange a furniture collection.
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The Bottom Line
Dubai Charity Association in Muhaisnah is a place to ask about humanitarian assistance rather than a typical walk-in service business. Reviews specifically mention medical help for surgery costs, support for scoliosis patients, children’s education assistance and food distribution during Ramadan. That makes it worth considering if your need fits one of those areas, though applications and eligibility still need to be confirmed directly.
The strongest experiences are in the medical department. One family praised the Healthcare Unit for guiding and following up throughout scoliosis treatment, while another described quick help from the Special Medical Help Department during a niece’s surgery. Education support also receives clear thanks from parents.
The practical experience is less consistent. A reviewer reported free parking and neat offices, but others struggled with online forms, unanswered calls and closed application windows. A furniture donor waited for a confirmed pickup that never happened and then had to seek another outlet.
If you are applying, check that requests are open, keep documents ready and follow up on arrangements. Older reviews mention 24/7 charity-item drop-off and a move to Muhaisnah 2, so confirm both details before setting out.