Free repairs
Several reviews describe glasses, loose frames and sunglasses being repaired without a charge.
Dubai Optical
Port Saeed
Dubai Optical is an optician in Port Saeed where you can choose prescription glasses, sunglasses and contact lenses, with eye tests available. Reviews also highlight quick, sometimes complimentary, repairs when frames or sunglasses need attention.
Reputation Score
4.9
★★★★★
356 ratings
Source: Google Maps
The Good Stuff
Fast lenses
One customer received new lenses within 48 hours, useful if you need eyewear quickly.
Thorough eye tests
A review describes a detailed eye examination with clear explanations and patient guidance.
Frame choice
Customers mention a broad, regularly updated selection of frames and sunglasses across different price points.
Contact lenses
A first-time contact-lens customer said the recommendation helped them see well without glasses.
Insurance accepted
One customer reported that their insurance was covered for the purchase.
Tips for a Better Visit
Ask repairs. If your frames or sunglasses need a minor fix, ask whether it can be handled free; several reviews say it was.
Confirm timing. If you need lenses urgently, ask about turnaround; one customer received theirs in 48 hours.
Check offers. Ask for the exact terms of any promotion before buying, as one review questioned the offers.
Check collection. Inspect sunglasses when collecting them, since one customer reported receiving another defective product after a complaint.
Ask insurance. If you have optical cover, ask whether it applies; one review says the customer’s insurance was covered.
Plan the visit
Practical details
Ground Floor, City Centre Deira, Near Samsung Store
Port Saeed - Deira, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
eye check up
Customers mention eye-check services, including one review calling it their best eye check-up experience.
buy one get one free glasses
One customer reported buying glasses under a buy-one-get-one-free promotion.
Ray Ban sun glasses
A customer received help choosing Ray-Ban sunglasses for their son.
Common Concerns
Rude service
Two reviews report dismissive or rude behaviour, including a complaint about staff refusing to introduce themselves.
Defective collection
One customer said a paid sunglasses collection ended with another defective product after an earlier complaint.
Offer concerns
A review alleges that advertised offers were misleading and describes staff yelling at customers.
DXB
LOCAL
LOCAL
The Bottom Line
Dubai Optical in Port Saeed is a practical stop for prescription glasses, sunglasses and contact lenses, with eye tests available. The reviews are especially useful for people who need help choosing frames or sorting out a small eyewear problem: customers describe free repairs for broken or loose glasses, and one received new lenses within 48 hours. The shop appears to have plenty of choice, including stylish frames at different price points and regularly updated sunglasses collections.
Reviews also mention discounts and a buy-one-get-one-free glasses purchase, though promotion terms are worth confirming before you commit. Insurance coverage was reported by one customer, so bring your details and ask what applies. Eye-test feedback is strong, with a customer describing a thorough examination and clear explanations.
Another first-time contact-lens wearer said the advice helped them move away from glasses. Service is not completely consistent, however: two reviews describe rude or dismissive interactions, while one sunglasses collection complaint ended with another defective product. It is sensible to check eyewear carefully at collection and clarify repairs, turnaround and offer conditions upfront.