Patient fitting
Staff often spend time comparing frames and lenses, giving face-shape advice without rushing the decision.
Rivoli EyeZone Optical & Sunglasses Store - Deira City Centre
Port Saeed
Rivoli EyeZone in Port Saeed is an optician for prescription glasses, sunglasses, contact lenses and eye tests. Reviews highlight patient help with frame selection, quick eyeglass repairs and practical support with driving-licence eye tests.
Reputation Score
4.6
★★★★★
108 ratings
Source: Google Maps
The Good Stuff
Eye testing
Customers describe detailed, comfortable eye examinations, including help with driving-licence renewal.
Frame choice
Reviews mention a strong selection of branded frames and sunglasses, including options for different face shapes.
Repairs
The shop has handled broken frames, loose glasses and replacement parts, sometimes completing small fixes at no charge.
Quick turnaround
One holidaymaker had an express eye test, frame selection and completed glasses arranged within 45 minutes.
Lens guidance
Customers report useful technical explanations when choosing lens specifications for prescriptions and new frames.
Tips for a Better Visit
Check warranty. Before paying for lenses, ask how warranty replacements are handled; one customer said a second breakage was refused despite a one-year warranty.
Verify stock. If a frame is unavailable, ask staff to check the system or another unit rather than relying on an immediate verbal answer.
Confirm accessories. For sunglasses, check at collection that the cleaning cloth and case or pouch are included.
Plan repairs. Ask for a realistic repair date and how updates will be provided; one reported repair ran far beyond the promised 10 days.
Carry purchases. Tourists claiming VAT refunds should keep every pair available for inspection at the airport refund desk.
Plan the visit
Practical details
M004, First Floor, Next to Sun & Sand Sports Dubai
Port Saeed - Deira, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Prada frames
Prada frames are mentioned in a stock-checking experience where a non-display unit was eventually located.
Saint Laurent sunglasses
A customer bought Saint Laurent sunglasses and later raised a concern about missing accessories.
Ray Ban
Ray Ban glasses were among two pairs purchased after a tightening service.
Tom Ford
A customer chose a Tom Ford frame after an eye-sign examination and lens consultation.
colored contact lenses
A repeat visitor came specifically to buy colored contact lenses and received help choosing the right option.
progressive glasses
Progressive glasses appear in a negative review about lenses being made out of focus twice.
Common Concerns
Repair delays
A repair expected within 10 days reportedly remained unfinished after more than six weeks, with the customer having to call for updates.
Lens problems
One customer said progressive glasses were made out of focus twice, while another reported repeated breakage of supposedly unbreakable lenses.
Warranty dispute
A customer reported that a second lens replacement was refused despite a stated one-year warranty, with a quoted replacement cost of 1200 AED.
Stock checking
One shopper was initially told a Prada non-display frame was unavailable, although another representative later found one in the system.
Missing accessories
A customer received Saint Laurent sunglasses without the expected cleaning cloth and suitable case or pouch.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
4000 AED
three pairs of sunglasses and one pair with a vision
“Thanks to his effort we spent 4000 AED on three pairs of sunglasses and one pair with a vision”Google review · October 2022
DXB
LOCAL
LOCAL
The Bottom Line
Rivoli EyeZone at Deira City Centre in Port Saeed is a practical stop for prescription glasses, sunglasses, contact lenses and eye tests. Customers describe patient frame consultations, detailed lens guidance and help choosing styles that suit their face. The shop has also handled driving-licence renewal tests and urgent eyewear problems.
The reviews mention Prada frames, Saint Laurent sunglasses, Ray-Ban and Michael Kors glasses, Tom Ford frames, coloured contact lenses and progressive lenses. Repairs are a notable part of the picture: loose glasses, broken Prada sunglasses and replacement parts have sometimes been fixed quickly or free of charge. One visitor had an eye test, chose a frame and finalised glasses within 45 minutes.
There is a less consistent side to after-sales support. A repair reportedly took more than six weeks instead of the promised 10 days, while other customers described progressive lenses being out of focus or a warranty replacement being refused after a second breakage. Check the warranty terms and repair timeline before committing, and ask staff to verify stock in the system if a display frame is said to be unavailable.
If you are a tourist, keep purchased glasses accessible for the airport VAT-refund inspection, and check that sunglasses come with their cleaning cloth and case.