Calm handling
One cat was comfortable during its first grooming instead of becoming terrified.
Dubai Pets Grooming
Trade Centre
Dubai Pets Grooming is a Trade Centre pet groomer serving cats, dogs and other household pets, with grooming and boarding among the services described. Reviews also mention a mobile van, where staff groomed a puppy calmly and efficiently in a purpose-built space.
Reputation Score
3.9
★★★★☆
341 ratings
Source: Google Maps
The Good Stuff
Mobile service
A mobile van arrived early, responded quickly on WhatsApp and helped settle a puppy by singing and playing with her.
Boarding
A customer felt safe boarding an old rescue poodle mix there for a second time.
Repeat bookings
Several customers returned after positive grooming visits, including one who booked again for cats.
Tips for a Better Visit
Avoid advances. Given complaints about refunds, avoid paying in advance unless the refund terms are clear.
Check immediately. Inspect your pet’s paws, nails, coat and scent before accepting the service as complete.
Stay nearby. For nervous or difficult pets, consider staying with them during grooming rather than leaving immediately.
Confirm booking. Confirm the appointment shortly beforehand; one customer praised quick WhatsApp replies and getting a spot appointment.
Plan the visit
Practical details
Office 505 - 903A Sheikh Zayed Rd
Trade Center First, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
Mobile groomers
Reviews mention a van-based grooming visit with quick WhatsApp booking and a calm approach to a puppy.
Full grooming service
A customer specifically reviewed the result of a dog’s full grooming service, though the outcome was negative.
Common Concerns
Injury reports
Reviews report a kitten’s paw being cut and a parrot’s nail being cut too far, causing bleeding and pain.
Uneven results
One customer said a full grooming left a dog smelling bad and with an unattractive haircut.
Refund disputes
Customers report difficulty getting refunds after a service was not completed or after an injury.
Handling concerns
A customer said their dog became frightened after tapes and ropes were used on its face during an unsuccessful appointment.
DXB
LOCAL
LOCAL
The Bottom Line
Dubai Pets Grooming gives you a way to book pet grooming for cats and dogs, and the business description also covers birds and rabbits. Customers mention both standard grooming and a mobile service: one van arrived earlier than expected, had the required equipment inside, and its team calmed a puppy by singing and playing. Boarding is another option mentioned in the reviews, including a repeat stay for an older rescue poodle mix.
The experience is not consistent. Some cats were handled gently, with one owner saying a first-time grooming left the cat comfortable rather than terrified. Other reviews describe serious problems, including a kitten’s bleeding paw and a parrot’s bleeding nail, while another customer complained that a dog’s full grooming left a bad smell and an unflattering cut.
Booking and payment deserve care. Customers have reported trouble obtaining refunds and difficulty reaching the business after complaints, so clarify the price, refund terms and what happens if grooming cannot be completed before paying. For a nervous pet, inspect the paws, nails and coat before leaving, and consider staying nearby.
The rating and mixed review history suggest asking clear questions rather than relying on past positive experiences alone.