Luggage Repairs
Reviews describe successful repairs to suitcase wheels, handles, zips and bodies, including Tumi, Samsonite and Delsey cases.
Dubai Repairs
Al Karama
Dubai Repairs in Al Karama handles a wide range of repair jobs, with especially useful examples in the reviews including luggage repairs and small electronics such as headphones and Dyson appliances. Pickup and drop-off can be arranged for some items, while turnaround ranges from minutes to a few days when the repair is straightforward.
Reputation Score
4.2
★★★★☆
115 ratings
Source: Google Maps
The Good Stuff
Quick Turnaround
Some simple jobs were completed in minutes, while a Dyson hair dryer was returned within 24 hours of collection.
Pickup Drop-off
Customers used collection and delivery for suitcases, three Tumi cases and a Dyson hair dryer, avoiding a trip to Al Karama.
Small Electronics
Headphones, Dyson devices and hair-styling tools were repaired successfully in several reviews, sometimes after manufacturer service could not help.
Unusual Repairs
Customers reported careful repairs to porcelain, a marble statue, Harry Potter wands and a stroller.
Clear Updates
One headphones customer said the team explained the issue clearly and kept them updated throughout the repair.
Tips for a Better Visit
Confirm Scope. Get the exact repair and replacement parts written down before approval; one Dyson customer said the agreed replacement became a repair instead.
Test Collection. Test the item before leaving or accepting delivery, especially luggage: one customer found the handle and zipper failed again on the way to the airport.
Request Invoice. Ask for an invoice and keep the quotation and WhatsApp messages, since one customer said they did not receive a proper invoice.
Ask Timeline. Confirm the diagnostic and completion date upfront; a scooter customer reported waiting a week without a repair or parts update.
Use Collection. Ask about pickup and return for small items if reaching Al Karama is inconvenient; a Dyson hair dryer was returned within 24 hours of collection.
Check Capacity. For multiple bulky items, confirm the collection vehicle can carry them: a booking for four bikes could not be completed.
Plan the visit
Practical details
Karama Gold Building - Shop # G16
Al Karama, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 4:00 PM – 10:00 PM |
Popular Mentions
Tumi alpha carry on case
A reviewer said the snapped telescopic handle and casters on this Tumi case were repaired on time at a reasonable price.
GHD Platinum+ Hair Straightener
This straightener was collected on Monday and returned repaired two days later.
Bose headphones
A reviewer said the headphones were repaired immediately during an hour’s wait and looked brand new.
Common Concerns
Repeat Failures
A luggage repair failed again the same day, and the customer later found the handle still unusable after another claimed completion.
Communication Gaps
Some customers reported unanswered calls, delayed updates and no follow-up after equipment or appliances were collected.
Price Changes
Reviews allege that final charges exceeded initial quotations, including a Dyson seal quoted at 100 dhs but treated as a different repair.
Missed Diagnostics
A scooter was held for a week without repair before another shop fixed the issue in 30 minutes.
Job Mismatch
One home visit involved workers who allegedly took payment but left two repairs improperly fixed and did not return.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
400AED
luggage repair
“I left my luggage to repair handle and zipper, paid 400AED and the very same day on the way to airport the handle and the zipper were broken again”Google review · November 2025
DXB
LOCAL
LOCAL
The Bottom Line
Dubai Repairs is a broad repair service in Al Karama, but the strongest review evidence centres on luggage and small electronics. Customers have brought in suitcase wheels, handles, zips and bodies, including Tumi, Samsonite and Delsey cases. Headphones, Dyson hair dryers, a GHD Platinum+ Hair Straightener and vacuum cleaners also feature in the reviews.
Turnaround can be impressively quick when the job is simple: a zipper was repaired in five minutes, Bose headphones were finished during an hour’s wait, and a Dyson hair dryer was delivered within 24 hours of collection. Pickup and drop-off is a useful option for suitcases and smaller items, particularly if you do not want to travel to Al Karama. Several reviewers also mention reasonable pricing and clear WhatsApp communication.
There is a real cautionary side. Other customers reported repeat luggage failures, a scooter held for a week without a fix, unanswered follow-ups and differences between quoted and final work or prices. Before handing anything over, get the exact repair, parts, price and timeline in writing, ask for an invoice, and test the item on collection or delivery.
The service looks most convincing for clearly defined, repairable items; more complicated jobs deserve extra confirmation first.