Fresh staples
Reviews regularly describe the coffee as fresh and the donuts as consistently excellent.
Dunkin'
Dubai Festival City
Dunkin’ in Dubai Festival City is a coffee shop for breakfast, donuts and hot or iced drinks. Reviews highlight fresh coffee, consistently good donuts and a useful table-charging feature, making it suitable for a quick stop or a short sit-down break.
Reputation Score
4.2
★★★★☆
154 ratings
Source: Google Maps
The Good Stuff
Table charging
Several customers appreciated being able to charge a phone directly from the table without bringing a cable.
Eight tables
This branch has eight tables, making it easier to find a seat than at some other mall branches.
Donut variety
The menu includes a wide range of donuts and eclairs, with Speculoos singled out as a must-try.
Busy efficiency
One review found the team attentive, patient and efficient even during a busy rush.
Family favourite
Cookies and Cream donuts are a particular hit with at least one young customer.
Good cappuccino
A reviewer specifically praised the cappuccino at this branch.
Tips for a Better Visit
Check mornings. If you want breakfast before 9am, confirm that the cashier and coffee are ready first.
Ask about extras. Check whether sugar syrup costs extra before paying; one review mentions a 3-dirham charge.
Use charging. If you sit down, try charging your phone directly from the table instead of bringing a cable.
Allow delivery time. Leave plenty of time for delivery, as one order took an hour to arrive.
Check the app. Look at the app before ordering, since reviews mention offers available through it.
Confirm offers. If ordering a daily deal, confirm the offer and how it is entered before reaching the counter.
Plan the visit
Practical details
Mall, Dubai Festival City Mall - Festival Blvd
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Strawberry matcha
Customers describe this as refreshing, enjoyable and not too sweet, with the matcha and strawberry working well together.
Cheesecake frappe
The cheesecake frappe is praised as an indulgent drink enjoyed by both kids and adults.
Pistachio Kunafa Donut
One review liked how the chocolate, glaze and kunafa balanced without becoming too sweet.
Nutella donut
This donut received mixed feedback: one customer found it dry, while other Nutella drinks and treats were mentioned positively.
Riri Coffee Roll
A customer found the Riri Coffee Roll fresh and delicious during a visit to the branch.
Common Concerns
Inconsistent service
Some visits included an unhelpful attitude, including when an iced latte arrived without sugar.
Crowded counter
Display cabinets can make the counter awkward to use because customers have to peer over them.
Sugar charge
One customer was asked to pay an additional 3 dirhams for sugar syrup.
Early availability
A regular reported that the cashier and coffee were sometimes unavailable before 9am.
Delivery delay
One delivery took an hour to arrive, even though the customer felt it was worth the wait.
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The Bottom Line
Dunkin’ in Dubai Festival City works for a quick breakfast, a takeaway donut box or a short coffee break. Reviews most consistently point to fresh coffee and good donuts, while the branch’s eight tables and table-based phone charging make it more practical than a purely grab-and-go counter. The menu has a few clear talking points.
Strawberry Matcha is described as refreshing and not too sweet. The Pistachio Kunafa Donut is praised for balancing chocolate, glaze and kunafa, while the Cheesecake Frappe range has appealed to both children and adults. Cookies and Cream donuts and the Riri Coffee Roll also receive positive mentions.
Service is often quick, friendly and helpful, but it is not perfectly consistent. Some customers praise attentive service during busy periods; others mention an unhelpful response when an iced latte arrived without sugar, a counter crowded with display cabinets and staff uncertainty about a daily offer. One reviewer was asked for 3 dirhams for sugar syrup, so check extras before paying.
For an early breakfast, confirm opening readiness first: one regular found coffee and the cashier unavailable until 9am. Delivery has taken an hour in one report. If you sit in, try the table charging feature and check the app for offers before ordering.