On-time collection
One customer said collection was on time and delivery matched expectations.
Ec Cargo Al Qusais
Al Qusais
EC Cargo Al Qusais is a courier service handling international air and sea cargo, with some reviews also mentioning UPS shipments. Customers have used it for home collection and packing, though delivery reliability and follow-up vary sharply across the feedback.
Reputation Score
3.1
★★★☆☆
112 ratings
Source: Google Maps
The Good Stuff
Packing setup
A customer praised the team for arriving with tools, boxes and bubble wrap, then planning the job before handling belongings.
Fair pricing
One international-shipping customer considered the pricing fair after comparing it with other cargo companies.
Timely updates
A positive review described professional staff, a smooth process and timely shipment updates.
Tips for a Better Visit
Request AWB. Ask for an AWB or working tracking number and proof of dispatch; one customer received neither after paying for an air shipment.
Test tracking. Check the QR code and tracking page before handing over important items, since customers reported QR and website errors.
Document contents. Photograph packed items and keep an inventory, especially for valuables, because reviews report opened parcels and missing belongings.
Reconfirm pickup. If you book collection, reconfirm the appointment beforehand; one scheduled 7pm pickup was missed with no callback.
Avoid urgency. Avoid relying on this service for time-sensitive items unless delays are manageable; one air shipment remained undelivered after 43 days.
Plan the visit
Practical details
Al Mulla Warehouse - Warehouse No.1 3 3 Amman St - near zulekha hospital
Al Qusais Ind. Third, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
Air cargo
Air cargo is the most frequently discussed option, usually chosen for faster delivery to India but often criticised for delays.
Sea cargo
Customers use sea cargo for larger shipments, although one review says a quoted 40–50-day delivery extended to 80–90 days.
UPS service
One customer paid for UPS service advertised at 3–4 days, but said dispatch took seven days and delivery took three weeks.
Common Concerns
Long delays
Reviews repeatedly describe air and sea shipments taking weeks or months beyond the quoted delivery window.
Poor communication
Customers report unanswered calls and messages, vague explanations and little responsibility for delayed shipments.
Weak tracking
Several customers say the QR tracking failed or provided no useful shipment location.
Damage claims
Reported problems include a washing machine arriving unusable and complaints about missing items from parcels.
Missed pickup
A scheduled collection at 7pm reportedly failed, with no one arriving or returning the call.
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The Bottom Line
EC Cargo Al Qusais handles international courier and cargo shipments, including air cargo, sea cargo and UPS service. Reviews also mention home collection and packing, so customers can arrange for belongings to be picked up, packed and sent abroad rather than taking everything to a counter themselves. The experience is highly uneven.
A few older reviews describe on-time collection, expected delivery, fair pricing and a packing crew equipped with boxes, bubble wrap and tools. One customer also reported timely updates and a shipment arriving on schedule. Those are useful signs of what the service can look like when the process runs smoothly.
The more recent feedback raises serious practical concerns. Customers describe air shipments quoted at 7–20 days taking over a month, 43 days or longer, while sea cargo was reported late by 80–90 days. Calls and WhatsApp messages often went unanswered, and reviewers mention missing AWB details, broken QR tracking and website errors.
There are also reports of a damaged washing machine, missing parcel contents and a missed collection appointment. If you use the service, get the delivery estimate and tracking details in writing, document every item before handover and avoid sending urgent or irreplaceable belongings without a backup plan.