Transit map
The EFS facilities transit map is praised for clearly labelling bus stops and routes, making navigation easier for commuters and newcomers.
EFS Facilities Services Group
Dubai Production City
EFS Facilities Services Group is a property management and facilities services company in Dubai Production City. Reviews point to practical visitor touchpoints including a clearly labelled EFS facilities transit map and EFS Gourmet on the ground level, where Indian delicacies are served.
Reputation Score
4.2
★★★★☆
813 ratings
Source: Google Maps
The Good Stuff
Organized office
One visitor described a hospitable environment, friendly receptionists and a nicely organized office.
Parking
A review of the workplace mentions ample parking, useful if you are visiting the office or EFS Gourmet.
Easy access
One visitor found the front office easy to reach, with a bus stop nearby and fast help on arrival.
Work culture
An employee-focused review describes a healthy work culture and friendly, customer-centric staff.
Tips for a Better Visit
Confirm appointments. If you have a maintenance appointment, confirm the arrival time and request updates; one resident waited three hours beyond a 4 PM slot.
Check service scope. Before waiting for a technician, confirm that the issue is covered: one technician arrived after three days and declined it as outside the field.
Plan transport. Plan your route in advance: one review says a car is needed, while another says the office is close to a bus stop.
Clarify parking. Ask about guest-parking rules before leaving your car, as one visitor reported a dispute despite parking in a proper place.
Secure payment. Suppliers should agree payment safeguards before delivering materials; one review explicitly advises receiving payment first.
Plan the visit
Practical details
3rd Floor, Bldg #1, Makateb 16 - Unit 503 - Sheikh Mohammed Bin Zayed Rd
Me'aisem First - Dubai Production City, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Payment delays
Supplier reviews report severe payment delays, including one case where payment remained outstanding for more than seven months.
Slow response
A resident waited from a 4 PM appointment until 7 PM without anyone arriving or providing a proper update.
Service limits
One customer waited three days for a technician, who then said the requested service was outside the company’s field.
Staff conduct
Several reviews criticize reception and security interactions, including reports of impolite or rude behaviour.
Parking disputes
A visitor reported being asked to move a properly parked car because another driver had been waiting for a space.
DXB
LOCAL
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The Bottom Line
EFS Facilities Services Group is a property management and facilities services company in Dubai Production City, with reviews covering office visits, resident complaints, supplier dealings and employee experiences. For practical use, visitors may encounter the EFS facilities transit map, praised for accurately labelling every bus stop and route, or EFS Gourmet on the ground level, where a review says Indian delicacies are served. The office gets positive mentions for friendly receptionists, tidy organization, easy access near a bus stop and ample parking.
One visitor also described the wider environment as peaceful. That said, the experience is not consistent. Residents report missed appointments and weak communication; in one case, a 4 PM booking had reached 7 PM with nobody arriving.
Another customer waited three days for a technician, only to be told the issue was outside the service field. The sharpest caution concerns payment reliability for suppliers. Reviews describe invoices remaining unpaid for four months, seven months or even a year despite agreed shorter terms, so payment arrangements should be documented before materials are delivered.
Reception and security manners also attract complaints, including parking disputes and reports of rude communication. Plan your transport and confirm appointments, parking rules and service scope before visiting.