Same-day delivery
One India-to-Dubai document shipment reached the recipient within six hours of arriving at Al Ramool.
Emirates Post - Al Ramool Post Office
Al Garhoud
Emirates Post - Al Ramool Post Office is a post office in Al Garhoud for sending documents and parcels within the UAE or overseas. Reviews also mention International Driving Permit applications and PO Box services, with helpful counter assistance when the branch is running smoothly.
Reputation Score
3.2
★★★☆☆
349 ratings
Source: Google Maps
The Good Stuff
Helpful staff
Several reviews describe polite, patient and cooperative assistance with shipping and service choices.
Quiet branch
One visitor found the branch quiet, accessible and straightforward to use.
IDP service
A customer received an International Driving Permit promptly and described the service as courteous.
Parcel collection
A PO Box subscriber said parcels were prepared quickly for collection.
Shipment tracking
Staff successfully tracked an urgent parcel and directed the customer to its location without an extra charge.
Tips for a Better Visit
Avoid busy hours. Visit outside busy periods if possible, since one review says waiting time worsens during peak hours.
Bring ID. Take your Emirates ID for parcel collection; a review says it is required before the parcel is released.
Ask pickup options. If delivery stalls, ask whether you can collect from the delivery centre; this worked for one urgent shipment after a delay.
Check hours. Confirm opening days before travelling, especially around weekends and holidays, as closures caused collection delays.
Keep tracking details. Have your tracking number and contact details ready, since several reviews describe problems with incorrect or rejected information.
Allow extra time. Build in a buffer for international parcels: one shipment took 36 hours to reach Al Ramool after arriving at Dubai airport sorting.
Plan the visit
Practical details
54th St - off Marrakech St
Umm Ramool, Dubai
| Mon | 8:00 AM – 3:30 PM |
| Tue | 8:00 AM – 3:30 PM |
| Wed | 8:00 AM – 3:30 PM |
| Thu | 8:00 AM – 3:30 PM |
| Fri | 8:00 AM – 12:00 PM, 1:30 PM – 3:30 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Delivery delays
Reviews describe parcels sitting in Dubai for days or weeks despite repeated delivery promises.
Hotline issues
Customers report unanswered calls and limited help when trying to resolve delivery problems remotely.
Long waits
Waiting can stretch well beyond expectations, including a reported 1.5-hour collection wait.
Limited hours
Weekend and holiday closures have made delayed collections harder for some customers.
Extra charges
One customer reported being asked to pay an additional delivery fee despite already paying shipping.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
30 AED
delivery
“In addition, my package value is less than 40 USD and i paid for the shipping door to door, they are charging 30 AED for delivery excluding VAT lol”Google review · August 2023
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The Bottom Line
Emirates Post - Al Ramool Post Office in Al Garhoud handles domestic and international document or parcel shipments. Reviews also mention International Driving Permit applications, PO Box services and counter help with choosing a suitable overseas shipping option. The branch can be a useful place to resolve an urgent item in person: one customer had a parcel tracked and was sent to its location without an extra charge.
The experience is much less predictable once a parcel enters delivery. Some customers report prompt results, including an India shipment delivered within six hours of reaching Al Ramool, but others waited days or weeks while tracking changed between “out for delivery” and the branch. Unanswered hotline calls, incorrect phone-number or address updates and unclear redelivery arrangements are recurring frustrations.
Plan around the practical details. Busy-hour waits can be long, and weekend or holiday closures may delay collection. Bring your Emirates ID for a parcel pickup and ask whether a delivery-centre collection is possible if home delivery stalls.
75 public PO Box charge, 5% VAT on declared value and a separate 30 AED delivery charge in one case. Staff assistance at the counter is often described as polite and patient, even when the wider process is slow.