Customs guidance
Staff explained postage, fees and the customs documents needed for mailing to two countries.
Emirates Post - Al Ras Post Office
Deira
Emirates Post - Al Ras Post Office is a post office in Deira, but its services have been transferred to Deira Main Post Office. Reviews describe help with overseas parcels and customs paperwork, plus post box registration and collection services.
Reputation Score
4.2
★★★★☆
135 ratings
Source: Google Maps
The Good Stuff
Patient help
A customer sending items to Australia was shown how to complete the appropriate form.
Quick service
Several reviews describe fast handling, including a job completed quickly and service at counter number 1 described as timely.
Mailbox option
An outside mailbox is available for dropping stamped postcards when the office is closed.
Metro access
One review places the branch close to Al Ras metro station, which may be easier than driving.
Tips for a Better Visit
Confirm branch. Check the current destination before travelling: one review says services have been transferred, while another reported a 3pm collection time.
Use transit. If you are collecting or dropping a parcel, consider the metro rather than driving because parking can take 25–30 minutes to find.
Carry change. Bring small notes or exact cash where possible; a customer reported difficulty getting even 1 dirham in change.
Check recipient. For registered post, verify the recipient’s name before travelling so you do not collect the wrong mail.
Use mailbox. When the office is closed, stamped postcards can be left in the outside mailbox at the entrance.
Plan the visit
Practical details
Al Khor St
Al Ras, Dubai
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | 9:00 AM – 5:00 PM |
| Sun | Closed |
Popular Mentions
Courier to the United States
Customers mention using the branch to send international courier shipments to the United States.
Post box registration
Post box registration is mentioned as a service customers received help with at the branch.
Emirates ID
Reviews mention collecting an Emirates ID from the post office.
DEWA bill
One review says the branch can be used to pay a DEWA bill.
Common Concerns
Parcel risk
One customer reported a parcel containing new shoes and a bag worth 6,000 dirhams was lost after more than a month.
Parking shortage
Parking was described as extremely limited, with one reviewer spending 25–30 minutes looking for a space.
Cash change
The office reportedly sometimes cannot provide change, even for a small 1-dirham difference.
Service inconsistency
Alongside many positive reviews, some customers described staff as unhelpful, rude or clumsy.
Old building
A review describes the building as very old and the parking as very limited.
DXB
LOCAL
LOCAL
The Bottom Line
Emirates Post - Al Ras Post Office is a Deira postal branch associated with domestic and international mailing, post box services and document collection. Reviews specifically mention sending a courier to the United States, mailing items to Australia, registering a post box and collecting an Emirates ID. However, the business-supplied information says this centre’s services have been transferred to Deira Main Post Office, so confirm the current location and service arrangement before setting out.
The strongest feedback is about helpful explanations and speed. Customers describe staff patiently explaining overseas forms, postage fees and customs documents, while other reviews mention quick, timely handling and assistance with urgent document tracing. An outside mailbox is also mentioned for dropping stamped postcards after hours, and the branch is described as close to Al Ras metro station.
There are practical drawbacks. Driving can be difficult: one customer spent 25–30 minutes looking for parking, while another called the building very old. Carry exact cash if possible because change, even for 1 dirham, has reportedly been unavailable.
Most seriously, one customer said a parcel containing new shoes and a bag worth 6,000 dirhams was lost after more than a month. Reviews are generally positive about reception, but service quality is not entirely consistent.