Product guidance
Customers describe patient explanations that help them choose between products without feeling pressured.
EROS - Burjuman Mall
Al Mankhool
EROS at Burjuman Mall is an electronics store in Al Mankhool where shoppers can compare laptops, smart watches and other gadgets with hands-on guidance. Reviews also highlight device setup help, product explanations and occasional discounts that make the buying process easier.
Reputation Score
4.8
★★★★★
1,267 ratings
Source: Google Maps
The Good Stuff
Laptop help
Laptop buyers report clear comparisons of benefits and features when choosing between models.
Delivery follow-up
One LG television purchase included coordination through delivery and installation.
Device setup
The store has helped customers set up devices after purchase, including resolving smart-watch usage problems.
Discounts
Reviews mention successful price negotiations, including a substantial discount on an LG television.
Quick ordering
Phone orders placed through Talabat were described as quick and safe.
Product alternatives
Staff have suggested alternatives after testing products, such as JBL Flip 7 as better value for one speaker shopper.
Tips for a Better Visit
Check stock. If ordering phones through Talabat, check availability first because some requested models were missing from the listed inventory.
Test fit. For open-ear headphones, test the fit carefully before opening the box, especially if you have small ears.
Check returns. Ask about return and exchange terms before opening packaged products; one customer was offered exchange only after opening the box.
Confirm coverage. Before buying an accessory, clarify its warranty and which branch handles replacements, particularly if you live outside Dubai.
Ask discounts. For larger purchases such as televisions, ask whether a discount is available before completing payment.
Plan the visit
Practical details
Burjuman Mall
Al Mankhool, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Shokz open fit 2
The Shokz OpenFit 2 is discussed as an open-ear option with strong battery life, though one buyer found its fit uncomfortable for small ears.
Galaxy watch
A customer came in comparing Galaxy watches and left with an additional watch and earbuds after reviewing the features.
LG G5-77’
The LG G5-77’ was purchased with reported discount support and follow-through on delivery and installation.
iPhone 17 Pro Max
The iPhone 17 Pro Max appears in reviews from customers praising the buying assistance and product experience.
Common Concerns
Fit concerns
A Shokz OpenFit 2 buyer reported a painful fit for small ears and felt their concern was not taken seriously before purchase.
Opened-box limits
One customer said an opened box allowed exchange only, not a return or replacement.
Branch travel
Customers may face an inconvenient trip back to Burjuman for an exchange or accessory issue.
Accessory durability
One customer reported that a 99 AED screen protector broke within a week and found the replacement response frustrating.
Talabat stock
A phone order was completed quickly, but the customer found more smartphones unavailable in the Talabat inventory.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
99 AED
screen protector
“I purchased an iPhone 17 Pro Max from Eros BurJuman, along with a screen protector worth 99 AED, which was installed by their staff the same day”Google review · February 2026
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The Bottom Line
EROS at Burjuman Mall is a practical stop in Al Mankhool for electronics, especially if you want help comparing products rather than simply picking up a box. Reviews mention laptop buying advice, Galaxy watches, iPhones and home appliances, with customers often valuing clear explanations of features and benefits. There is useful after-sales help too.
One customer received assistance setting up a device, while another returned with trouble using a watch and got help resolving it. A television buyer also described coordination through delivery and installation. For online shoppers, Talabat phone orders were reported as quick and safe, although some smartphones were unavailable in the listed inventory.
The main caution is to slow down around fit, warranties and return conditions. A buyer of Shokz OpenFit 2 found the earbuds painful for small ears and said the opened box could only be exchanged. Another reported a 99 AED screen protector breaking within a week and being directed back to Burjuman from Sharjah.
Test accessories where possible, ask exactly what happens after opening, and confirm replacement arrangements before paying.