Easy booking
The app can make booking quick, with one customer reporting a car delivered to their doorstep on time.
eZhire Car Rental - Al Karama Dubai
Al Karama
eZhire Car Rental in Al Karama is an app-based car rental agency where customers can book vehicles for daily or longer rentals. Reviews highlight quick booking, doorstep delivery and clean cars, though collection times, vehicle condition and post-rental charges can vary.
Reputation Score
3.7
★★★★☆
177 ratings
Source: Google Maps
The Good Stuff
Clean vehicles
Several customers received clean, well-maintained cars that matched their booking descriptions.
No deposit
One customer valued avoiding complicated paperwork and a security deposit during booking.
Flexible return
A customer said the company extended their drop-off when traffic caused a delay.
Mileage allowance
One review reports a 225 km daily allowance, higher than the 110 km offered by some other rentals.
Tips for a Better Visit
Inspect first. Photograph and record the car before accepting it; one renter disputed a $273.90 seat-staining charge for pre-existing marks.
Confirm charges. Ask for every fee in writing, including fuel, parking, location and collection charges before confirming pickup.
Check mileage. Confirm the mileage plan before booking; one customer was charged monthly mileage after renting on a daily basis.
Avoid auto-pay. Clarify how fines and extra kilometres will be collected, since one renter reported a card deduction after removing the card from the app.
Verify vehicle. Confirm the exact model and condition before collection, as one Hyundai Accent booking was replaced twice with different cars.
Allow time. Leave a generous buffer for pickup and return; reviews mention more than two hours of delay and missed appointments.
Plan the visit
Practical details
31st St
Al Karama, Dubai
| Mon | 9:00 AM – 11:55 PM |
| Tue | 9:00 AM – 11:55 PM |
| Wed | 9:00 AM – 11:55 PM |
| Thu | 9:00 AM – 11:55 PM |
| Fri | 9:00 AM – 11:55 PM |
| Sat | 9:00 AM – 11:55 PM |
| Sun | 9:00 AM – 11:55 PM |
Popular Mentions
Self pick-up
Self pick-up is available, although one customer reported being sent to a location where no usable car was ready.
Monthly rental plan
A monthly rental plan was suggested to one customer as a cheaper option for a 19–20 day rental, though early-return charges were later disputed.
Common Concerns
Late delivery
Multiple reviews describe delays of two to three hours for delivery, pickup or return.
Car condition
Some renters received old, damaged or broken-down cars, including one that broke down twice in a day.
Auto deductions
Reviews report automatic card charges for fines, fuel, mileage and other fees, sometimes without advance notice.
Refund delays
Customers describe repeated follow-ups and delays when seeking refunds for disputed fines or unusable vehicles.
Unclear fees
Renters report unexpected fuel, parking, location and collection charges, as well as unclear rental restrictions.
DXB
LOCAL
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The Bottom Line
eZhire Car Rental in Al Karama lets you book a car through its app, arrange doorstep delivery, and choose daily or monthly rental plans. Some customers found the process fast and convenient: one received a clean, well-maintained vehicle at the doorstep, while another said a drop-off was extended after traffic delayed them. The reported daily allowance of 225 km is also attractive for heavier use.
The experience is not consistent, however. Reviews describe two- to three-hour delivery or return delays, cars arriving old, damaged or unlike the model booked, and one vehicle breaking down twice in a single day. A booking for a Hyundai Accent was changed first to a Kia Cerato and then to a Mitsubishi, which the customer considered a downgrade rather than an upgrade.
The biggest caution is billing after the rental. Customers report automatic deductions for fines, fuel, extra kilometres, parking and other fees, alongside slow or disputed refunds. Before accepting the car, photograph its condition and fuel level, confirm the exact model, mileage terms and all fees in writing, and ask how post-rental charges will be authorised.
If timing matters, leave a substantial buffer for collection and return.