Easy booking
The app-based booking process is described as simple, with some customers completing pickup and return in under five minutes.
eZhire Car Rental - Oud Metha Dubai
Oud Metha
eZhire is a car rental agency in Oud Metha where customers can book vehicles through an app and arrange delivery and collection. Reviews highlight quick handovers, clean cars and a convenient alternative to a traditional rental counter.
Reputation Score
2.7
★★★☆☆
149 ratings
Source: Google Maps
The Good Stuff
Clean vehicles
Multiple reviews describe cars as clean, neat and well-maintained, including vehicles delivered in excellent condition.
Quick delivery
Several customers report on-time or early delivery, with pickup and collection coordinated smoothly.
Low barriers
One review specifically mentions zero deposits and availability for first-time drivers.
Fast returns
Some renters found pickup and return quick and hassle-free, with one regular customer saying both took less than five minutes.
Helpful support
Several reviews describe customer service and delivery teams as responsive, professional and supportive during handover.
Tips for a Better Visit
Confirm returns. Confirm the return through the app at least three hours beforehand to avoid a reported extra-day charge.
Check pricing. Compare the advertised rate with the checkout total and verify that any promotion and insurance selection has applied.
Verify vehicle. Before dispatch, confirm the booked model is actually available; several customers received substitutions or waited at dispatch.
Document fuel. Photograph the fuel level at handover and return, since one customer says extra fuel was not credited while shortages are chargeable.
Inspect tyres. Check the tyres and document the car condition before driving, especially after a review reported a burst tyre on the highway.
Allow time. Build in extra time for dispatch or collection: one frequent renter reports waiting over an hour more than once.
Plan the visit
Practical details
68V7+WH8 eZhire Dispatch Center
Oud Metha, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Extra charges
Reviews allege unclear charges linked to returns, fuel, damage, speeding fines and other post-rental issues.
Return delays
A customer says failing to confirm the return in the app three hours ahead led to an extra-day charge, while another waited 32 minutes for collection.
Car substitutions
Some renters report receiving a different or lower-grade model, or being left waiting when the booked car was unavailable.
Price changes
One customer says the advertised daily price rose from 87 to 99 at checkout without a clear explanation.
Vehicle concerns
Reviews include complaints about a burst tyre, battery breakdown and a cigarette smell despite a car being clean.
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The Bottom Line
eZhire is a car rental agency in Oud Metha where customers book cars through an app and arrange delivery and collection. Reviews describe a quick handover, clean vehicles and, in some cases, zero deposits and availability for first-time drivers. Those are useful advantages if you need a car without a traditional counter-heavy process.
The experience is not consistent. Several renters say their cars were clean, well-maintained, delivered on time and returned in under five minutes. Others report waiting more than an hour at dispatch, receiving a different model from the one booked, or waiting 32 minutes for collection.
The app is central to the process, so keep the booking, vehicle and return details visible. Pricing and post-rental charges deserve careful checking. One reviewer saw a daily rate move from 87 to 99 at checkout; others describe extra-day, fuel, wheel-cap and speeding-related charges.
A particularly important complaint involved a burst tyre and no roadside assistance. Before accepting the car, photograph its condition, fuel level and odometer, confirm the final price and coverage, and verify the return in the app at least three hours beforehand. The branch may work smoothly, but written confirmation matters.