App booking
The app can make booking and arranging the rental quick and straightforward.
eZhire Car Rental - Al Quoz Dubai
Al Quoz
eZhire is a car-rental agency in Al Quoz where you can book through the app, collect a vehicle or arrange delivery to your door. Reviews mention everything from economical Nissan Sunnys to a Porsche Cayenne, making it useful for short rentals as well as longer bookings.
Reputation Score
4.3
★★★★☆
1,845 ratings
Source: Google Maps
The Good Stuff
Flexible collection
Customers can choose delivery or pickup; one reviewer used delivery once and pickup another time without a problem.
Car choice
Reviews mention plenty of availability and newer models, including a Porsche Cayenne and Mitsubishi ASX.
No deposit
One customer reported renting a Porsche Cayenne without paying a security deposit.
Quick recovery
The team swiftly recovered a passport left inside a rental car before the customer's travel.
Short handover
One customer said collection and return took between 10 and 20 minutes at their location.
Tips for a Better Visit
Photograph fuel. Photograph the fuel level at delivery and return; one reviewer specifically warned that matching the displayed level did not prevent a top-up charge.
Inspect first. Check seats, cleanliness, warnings and damage before signing, since a delivered car was accepted before stains were disclosed.
Confirm return. Ask how the return must be requested in the app; one customer was charged an extra day for missing a three-hour notice rule.
Check fines. Review any fine deduction against your rental dates immediately and keep records, as one customer had to prove the fine was not theirs.
Confirm availability. Before travelling to collect or waiting for delivery, reconfirm that the vehicle is available; one booking was cancelled after arrival.
Allow extra time. Build in a buffer for handover or collection, as customers reported waits of 90 minutes and more than 2.5 hours.
Plan the visit
Practical details
Warehouse S 3 - 23rd St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Nissan Sunny
A customer booked this model for its fuel efficiency but received a Mitsubishi ASX instead.
rent to own
A customer described subscribing to a rent-to-own arrangement and waiting months for the new car.
Common Concerns
Unexpected charges
Reviews describe deductions for fuel, fines, mileage and extra rental days without clear prior explanation.
Late service
Delivery, collection and pickup delays are recurring complaints; one delivery arrived 2 hours and 33 minutes late.
Vehicle condition
Some customers received cars with maintenance warnings, stains, smoke smells, exterior damage or mechanical problems.
Support gaps
Customers report unanswered calls, repeated wait requests and promised management callbacks that never came.
Replacement delays
A reviewer said a good monthly rental was replaced with a poorly maintained temporary car for a month.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
2000 aed per month
car EMI
“We wait the car to be deliver untill now april we are still using temporary car and we are paying the amount of 2000 aed per month and this amount is for the car EMI”Google review · April 2026
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The Bottom Line
eZhire gives you two practical ways to rent in Al Quoz: book through the app for delivery to your door, or arrange pickup and return yourself. Reviews mention a broad choice of cars, from the fuel-conscious Nissan Sunny to the larger Mitsubishi ASX, plus a Porsche Cayenne that one customer received in excellent condition. Some customers also reported no security deposit and smooth repeat rentals.
The experience is not consistent. Several reviewers praised quick booking, friendly staff and responsive help, but others described late deliveries, long collection waits and call-centre or chat agents who repeated “wait 24–48 hours” without resolving the issue. Vehicle condition also deserves attention: complaints included stains, smoke smells, overdue maintenance warnings, exterior damage and a wheel-bearing noise at only 30 km/h.
Before accepting the car, photograph its fuel gauge, mileage, interior and existing damage. Confirm the return procedure in the app, since one customer was charged an extra day for missing a three-hour request window. Also scrutinise deductions for fuel, mileage and traffic fines.
eZhire can be convenient when everything lines up, but its charging and support issues make careful documentation especially important.