Equipment guidance
Teams helped customers match ovens and machines to their menu, baking needs and daily workload.
Falcon Professional Kitchen
Al Garhoud
Falcon Professional Kitchen is a commercial kitchen equipment supplier and stainless-steel fabrication business in Al Garhoud. Visitors can compare professional ovens, cooking ranges and coffee equipment in person, while restaurant projects can also include fabrication, installation and training.
Reputation Score
4.0
★★★★☆
108 ratings
Source: Google Maps
The Good Stuff
Hands-on comparison
Customers could compare Tecnoinox and Mareno cooking ranges personally before deciding.
Installation training
One oven purchase included fast delivery, installation and user training.
Coffee support
A coffee specialist provided café setup help and practical barista training after installation.
Fabrication work
Customers have used Falcon for stainless-steel fabrication and fabricated displays within ongoing kitchen projects.
Product range
The showroom gives buyers several pizza-oven sizes and setups to compare before purchasing.
After-sales response
Some customers report quick, professional issue resolution after purchase.
Tips for a Better Visit
Compare first. Visit to compare models in person; buyers have compared cooking ranges, pizza-oven sizes and setups before deciding.
Confirm training. Ask whether installation and user training are included, since one oven purchase received both.
Clarify warranty. Get usage guidance and warranty conditions in writing before paying, given one reported dispute over voided warranty cover.
Allow time. Build delivery time into your project plan and confirm that proofing-unit programming and oven heat distribution are complete.
Follow up. If booking repairs, keep following up rather than assuming the service team will communicate promptly.
Plan the visit
Practical details
5 8A Street
Umm Ramool, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Rational iCombi Pro
A customer chose the 10-tray Rational iCombi Pro after comparing sizes for restaurant cooking and some baking.
UNOX CHEFTOP-X oven
One buyer said the UNOX CHEFTOP-X heated quickly, was easy to operate and improved daily food preparation efficiency.
Carpigiani gelato machine
A Carpigiani machine was installed on time and used for consistent gelato production.
La Marzocco espresso machine
A café received setup assistance and practical barista training after purchasing this commercial espresso machine.
Pomati chocolate tempering machine
A bakery purchased a Pomati chocolate tempering machine and praised the product and service.
Common Concerns
Long waits
One customer reported waiting a long time both before and after paying for an item.
Warranty dispute
A buyer said incorrect usage guidance later contributed to a warranty being voided and felt the response was dismissive.
Technical delays
An oven and proofing unit reportedly took about 20 days to arrive, with programming and heat-distribution problems afterward.
Slow repairs
A customer said it took a month just to communicate about repairing an ice-machine cover.
Equipment failures
One review reports a chiller, proofer and mixer breaking after a month, with repairs taking weeks.
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The Bottom Line
Falcon Professional Kitchen in Al Garhoud is geared towards restaurants, cafés and baking businesses rather than ordinary home-kitchen shopping. Reviews describe customers buying a Rational iCombi Pro, UNOX ovens, Carpigiani gelato machines and La Marzocco espresso machines, with staff helping match equipment to menus, production needs and available space. The showroom is useful when you are still deciding: customers have compared Tecnoinox and Mareno cooking ranges, as well as several pizza-oven sizes and setups, in person.
Falcon also handles stainless-steel fabrication for kitchen projects. Some purchases included delivery, installation and training; one café received hands-on barista training after its espresso machine was installed. The experience is not consistently smooth.
Several reviews praise technical knowledge, competitive pricing and responsive after-sales help, but others describe long collection waits, unanswered calls and slow repair follow-up. One customer waited around 20 days for an oven and proofing unit, then reported programming and heat-distribution problems. Another said an ice-machine-cover repair took a month just to reach the communication stage.
Before committing, compare models on site, confirm delivery and commissioning dates, and ask for written operating and warranty guidance. If the equipment is business-critical, clarify exactly what installation, training and after-sales support cover.