Account Opening
Customers describe account opening as smooth, with one account completed and a card issued quickly.
Deira
A FAB bank branch in Deira for everyday account support, account opening and document-related requests. It also has an ATM/CDM for withdrawals, cash or cheque deposits and account enquiries, giving visitors an alternative to the service counters for straightforward transactions.
Source: Google Maps
Customers describe account opening as smooth, with one account completed and a card issued quickly.
A review describes the central banking attestation process as clear, smooth and stress-free.
The branch has four ATM/CDM machines and a waiting lounge, according to a customer review.
During an application outage, a customer was helped at the branch with sending money to family.
Allow Time. Avoid tight schedules: a review reported a 1.5-hour wait, while another found only two of eight counters working.
Get Proof. For account closure, ask for a service ticket and written confirmation; one customer still had no email and saw the account in AECB.
Verify Updates. For business-account changes, confirm the documents were actually processed rather than relying on repeated submissions.
Request Calculations. For loan pre-closure, ask for the fees and calculations in writing before paying, as one customer said nothing was provided.
Try The Branch. If the application is down and you need a transfer, ask the branch for help; a customer received assistance sending money to family.
Plan the visit
| Mon | 8:00 AM – 3:00 PM |
| Tue | 8:00 AM – 3:00 PM |
| Wed | 8:00 AM – 3:00 PM |
| Thu | 8:00 AM – 3:00 PM |
| Fri | 7:30 AM – 12:30 PM |
| Sat | 8:00 AM – 3:00 PM |
| Sun | Closed |
Account closures have reportedly remained unresolved for 10 days, 45 days or longer, with limited updates.
Waiting can be substantial: one review reports 1.5 hours with only one teller and one customer service representative available.
A business customer said ownership and signatory documents were submitted more than five times without being processed.
Reviews describe collection staff and security as dismissive, telling customers to wait or leave without guidance.
One customer reported a disputed AED 315 membership fee after believing a credit card had been cancelled.
These are customer-reported mentions, not a current price list. Prices may have changed.
credit card membership fee
“Reverse the incorrectly charged membership fee of AED 315”Google review · May 2026
The Bottom Line
This FAB branch in Deira handles everyday banking, including account opening, card-related requests, clearance letters and central banking attestation. There is also an ATM/CDM area; one review reports four machines, a waiting lounge and quick service. For simple cash or cheque deposits and withdrawals, that may be easier than joining the service queue.
The experience is notably uneven. Several customers describe smooth account opening, fast card issuance and clear help with attestation or clearance documents. Others report long waits, poor front-desk communication and staff directing them back to the call centre.
5 hours when the branch had only one teller and one customer-service representative working. Account closure and follow-up are the biggest caution points. Reviews mention requests remaining open for 10 days, 45 days or more, accounts still appearing in AECB, and repeated visits to resubmit business-account documents.
Loan pre-closure and card-cancellation complaints also include unclear fees and missing confirmations, including a disputed AED 315 membership fee. If you need a routine transaction, the ATM/CDM may save time. For closures, business-account amendments or loan paperwork, keep copies, request a ticket and ask for written confirmation of the next step.
Avoid arriving with a tight schedule.