App support
One customer praised FAB’s fast service and described its mobile app as very user-friendly.
First Abu Dhabi Bank (FAB) ATM | Al Jaddaf Building
Al Jaddaf
FAB ATM in Al Jaddaf is intended for everyday self-service banking, including cash withdrawals, cash or cheque deposits, account inquiries and PIN changes. It may suit a quick transaction, although recent reviews raise concerns about machine availability and reliability.
Reputation Score
2.7
★★★☆☆
123 ratings
Source: Google Maps
The Good Stuff
Smooth opening
A review describes the account-opening process as smooth and efficient.
Metro access
One reviewer places the site about a 13-minute walk from Jadaf Metro Station.
Tips for a Better Visit
Check first. Check that the ATM is working before travelling, especially because the site has been reported to have only one machine.
Allow time. If you are driving, allow extra time for parking rather than assuming a quick stop will be straightforward.
Watch fees. For withdrawals in another account currency, check the exchange rate and bank fee before confirming.
Keep proof. If staff discuss a card or banking offer during your visit, ask for the benefits and fees in writing before applying.
Track deposits. Keep your receipt and monitor the account after depositing; one customer reported the transfer to Wio was still pending the next day.
Plan the visit
Practical details
688F+JMR
Al Jadaf, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Payit account
Payit is mentioned as a FAB-linked account, though one reviewer reported that their balance remained inaccessible after the account was closed.
Dubai First Cashback Credit Card
This card appears repeatedly in reviews, including complaints about annual-fee promises and cashback terms.
FAB Du credit card
One customer says they were using the FAB Du credit card alongside Payit before considering another FAB product.
Mortgage process with FAB
Reviews mention mortgage support for apartment purchases, including guidance on documents and financing options.
Liability buyout
A detailed review describes a liability buyout from Emirates Islamic Bank bundled with loan and card promises.
Common Concerns
Single machine
Recent feedback says the busy Al Jaddaf location has only one ATM, leaving no backup when it fails.
Reliability issues
A customer says the ATM is non-functional on almost every visit.
Deposit delay
One cash deposit from the FAB machine to a Wio account was still pending the following day.
Parking problems
Parking has been flagged as an issue around the site.
Slow support
Broader FAB service reviews report unanswered calls and complaints remaining unresolved for weeks or months.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 399 + VAT
Dubai First Cashback Credit Card annual fee
“Despite being repeatedly assured over the phone that no annual fee would apply, I was later charged AED 399 + VAT”Google review · January 2026
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The Bottom Line
This is a self-service FAB ATM in Al Jaddaf, useful for routine cash withdrawals, deposits and account checks. FAB’s wider banking offering also appears in the reviews through Payit accounts, Dubai First Cashback Credit Card applications and mortgage services, so visitors may encounter sales or support activity beyond the machine itself. The practical picture is mixed.
One customer praised fast service and FAB’s user-friendly mobile app, while another found account opening smooth and efficient. The location is about a 13-minute walk from Jadaf Metro Station, which helps if you are travelling without a car. The main caution is availability.
Recent feedback says the busy site has only one ATM and that it was broken during one visit; another reviewer said it fails almost every time they come. A cash deposit to a Wio account was also reported as still pending the following day. Parking has been flagged as difficult, and broader FAB reviews mention unanswered calls and slow complaint handling.
Check the machine before setting out, allow time for parking, and keep proof of any deposit. If a sales representative discusses a card or loan, get every fee and promised benefit in writing before proceeding.