Deposit ATM
A reviewer found two deposit ATM machines available with no rush during one visit.
First Abu Dhabi Bank (FAB) | Dubai Health Care City Branch
Dubai Healthcare City
FAB’s Dubai Healthcare City branch was a retail banking location for account services, statements and credit-card-related requests, with an ATM/CDM for withdrawals and cash or cheque deposits. It was permanently closed from 19 December 2025, so check current branch information before visiting.
Reputation Score
2.0
★★☆☆☆
140 ratings
Source: Google Maps
The Good Stuff
Refreshments
One visit included complimentary coffee and tea while using the branch.
Nearby Parking
One reviewer reported RTA parking available beside the building, although other reviews describe parking difficulties.
Tips for a Better Visit
Allow Time. Do not plan a quick visit: one reviewer spent two hours waiting for a single transaction.
Try Another Branch. For a bank statement, consider another branch rather than risking the reported two-hour wait.
Get Terms Written. Before accepting a credit card, get the credit limit, annual-fee waiver and cashback terms in writing.
Track Follow-ups. Keep records of complaints and visits for unresolved items; one customer needed ten visits over a missing cheque.
Check Documents. Confirm exactly which identification documents are required before visiting, as one reviewer was asked for both ID and passport.
Check Parking. If visiting before the closure, check parking arrangements first: one review says spaces were behind the branch on a one-way access road.
Plan the visit
Practical details
Office #303, Building # 47 - opp. Wafi Center
Umm Hurair Second - Dubai Healthcare City, Dubai
Popular Mentions
credit card
Customers discussed credit-card applications, annual fees, cashback promises and cancellation difficulties.
FD
One customer visited repeatedly to break a fixed deposit after cancelling a linked credit card.
bank statement
Bank statements were mentioned as a reason for visiting, with one reviewer advising customers to use another branch.
Common Concerns
Long Queues
Waiting commonly ran from 45 minutes to over two hours, even with few customers present.
Limited Tellers
Several reviews describe only one teller or customer-service employee handling visitors while other desks stayed unused.
Poor Follow-up
A loan clearance letter remained unresolved for two months despite nine branch visits and two discussions with the manager.
Process Delays
Customers reported repeated document requests, incorrect information and lengthy delays for account, card and deposit-related issues.
ATM Problems
One customer said a cheque deposited through the FAB ATM was neither credited nor returned after a month.
DXB
LOCAL
LOCAL
The Bottom Line
FAB’s Dubai Healthcare City branch was a retail banking outpost where customers came for account work, bank statements, credit-card matters and fixed-deposit transactions. It also had an ATM/CDM for withdrawals and cash or cheque deposits. The most important current detail is that the branch was permanently closed from 19 December 2025, so it is not a place to plan a new visit now.
The historical picture is dominated by slow service. Reviewers describe waits of 45 minutes, one hour, two hours and, in one case, repeated visits over two months for a loan clearance letter. Several mention empty desks, a single active teller or just one customer-service employee while queues barely moved.
A cheque deposited through the ATM was reportedly still unresolved after a month. There were occasional practical positives: one visitor found the branch comfortable and was offered coffee and tea, while another reported two deposit ATM machines available without a rush. Parking was described inconsistently; one reviewer found RTA parking nearby, while another said spaces were behind the building along a one-way road.
For any historical or follow-up matter, written confirmation and careful records would have been essential. A credit-card reviewer specifically warned customers to document the promised credit limit, fee waiver and cashback terms before applying.