On-time exports
Some international shipments arrive exactly as promised, including a parcel sent to Qatar that arrived on time.
First Flight Couriers Dubai Hub
Al Garhoud
First Flight Couriers Dubai Hub is a courier service in Al Garhoud handling international courier and last-mile deliveries. Reviews suggest it can be a good fit for straightforward parcel collection and overseas shipments when timing and charges are confirmed in advance.
Reputation Score
4.1
★★★★☆
363 ratings
Source: Google Maps
The Good Stuff
Doorstep pickup
Customers can arrange doorstep pickup, which reviewers describe as convenient for sending parcels.
Flexible collections
Collection timings have sometimes been adjusted when customers were unavailable.
Careful handling
One delivery review specifically praised extra care with dining wares in a box shipment.
Shipment tracking
A reviewer said the shipment could be tracked through the company portal.
Tips for a Better Visit
Confirm surcharges. Before sending an international passport shipment, ask for every additional charge and insist on receiving the payment link.
Check the quote. Save the calculator result and confirm the parcel’s final weight and dimensions before handing it over, as one customer was later asked to pay extra.
Allow buffer. Do not plan your day tightly around the stated delivery slot; one review describes a 10:00–17:00 window becoming a 17:18 arrival.
Plan urgent items. For time-sensitive document collections, build in several extra days: a Dubai cheque collection was reported to take seven days.
Plan the visit
Practical details
17th St
Umm Ramool, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Popular Mentions
door step pickup
The service is mentioned as offering doorstep pickup for sending shipments.
international delivery
One customer reported an international delivery arriving before its promised time.
cheque collection request
A review discusses using the courier for a cheque collection request within Dubai.
Common Concerns
Delivery delays
Several reviews describe parcels remaining undelivered for days despite out-for-delivery updates and follow-ups.
Missed windows
A scheduled 10:00–17:00 delivery arrived after the stated window, at 17:18.
Extra charges
One customer paid the website-calculated amount, then was asked for more after shipment receipt because of a claimed size and weight discrepancy.
Wrong updates
Reviews report inaccurate tracking statuses and customer-service teams unable to clarify where shipments are.
Lost parcels
A customer reported waiting ten days before customer service said the package had been lost.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1200 AED
parcel to be shipped back to its original sender
“I had to pay 1200 AED for charges and for the parcel to be shipped back to its original sender”Google review · September 2021
DXB
LOCAL
LOCAL
The Bottom Line
First Flight Couriers Dubai Hub is an Al Garhoud courier service for domestic and international shipments, including parcel collection, doorstep pickup and last-mile delivery. Reviews show that some overseas parcels arrive quickly: one Qatar shipment was delivered exactly on time, while another international delivery reached its destination ahead of schedule. A tracking portal is also mentioned.
The experience is uneven. Several customers praise polite, helpful couriers, careful handling of fragile dining wares and flexible collection timings. That said, the more serious reviews describe delayed or missed deliveries, inaccurate “out for delivery” updates and weak follow-up from customer service.
One shipment was reportedly declared lost after ten days, and a Dubai cheque collection took seven days despite requested timings. Pricing deserves particular attention. A customer who paid the website calculator’s amount was later asked for more because of a claimed weight and size discrepancy.
Another passport shipment incurred an additional charge that was not clearly communicated, and the payment link was not sent despite repeated requests. Before booking, confirm the parcel dimensions, all surcharges and payment process in writing. If the delivery window matters, leave plenty of buffer rather than arranging your day around the quoted slot.