Strong fries
Customers repeatedly single out the fries, including a notably large portion of hand-cut, well-seasoned chips.
Five Guys
Palm Jumeirah
Five Guys in Palm Jumeirah is a fast-food burger spot serving made-to-order burgers, fries and hot dogs, with free peanuts while you wait. Reviews especially highlight the generously portioned fries, spicy fries and customizable toppings, though the pricing and self-service setup divide opinion.
Reputation Score
4.1
★★★★☆
154 ratings
Source: Google Maps
The Good Stuff
Spicy fries
The spicy fries have inspired repeat visits, with one reviewer returning twice in a week for them.
Free peanuts
Free peanuts are a distinctive wait-time extra, and several customers found them a tasty surprise.
Custom toppings
The customizable options let you tailor the burger rather than settling for a fixed combination.
Friendly service
Many reviews describe the staff as kind, welcoming and patient, with attentive service mentioned during a full visit.
Mall seating
One reviewer liked the open mall seating and noted that diners did not leave smelling strongly of the grill.
Milkshakes
Milkshakes receive strong praise, including a review calling them heavenly and another recommending the mango version.
What to Eat at Five Guys How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Five Guys, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Five Guys got the most positive mentions in user reviews. Check them out!
Food 10
-
Five guys burger Net +7
“Best burger taste. Expensive menu compared to other restaurants”
Positive 13Negative 6Neutral 4
Review excerpts
“Best burger taste. Expensive menu compared to other restaurants”April 2026
“At most five guys locations you end up smelling like the burger when you walk out. That isn't the case here.”October 2023
-
Fries Net +6
“French fries was tasty, but the sandwich ok. Thank you and all the best.”
Positive 7Negative 1
Review excerpts
“French fries was tasty, but the sandwich ok. Thank you and all the best.”October 2022
“Amazing burger and fries The milkshake is heavenly Must must must try Staffs are so friendly and patient 5/5”November 2023
-
Fries with cajun seasoning Net +1
“Average burger. But delicious fries with Cajun seasoning.”
Positive 1Negative 0
Review excerpts
“Average burger. But delicious fries with Cajun seasoning.”June 2024
-
Hand cut fries Net +1
“Burger was average, very nice portion of hand cut fries which were well seasoned Salted caramel and malted milk shakes were very nice but they melt very quickly and become too liquid”
Positive 1Negative 0
Review excerpts
“Burger was average, very nice portion of hand cut fries which were well seasoned Salted caramel and malted milk shakes were very nice but they melt very quickly and become too liquid”August 2023
-
Hotdogs Net +1
“One of the best burgers and hotdogs, you can try in the town.”
Positive 1Negative 0
Review excerpts
“One of the best burgers and hotdogs, you can try in the town.”May 2025
-
Malted milk shakes Net +1
“Burger was average, very nice portion of hand cut fries which were well seasoned Salted caramel and malted milk shakes were very nice but they melt very quickly and become too liquid”
Positive 1Negative 0
Review excerpts
“Burger was average, very nice portion of hand cut fries which were well seasoned Salted caramel and malted milk shakes were very nice but they melt very quickly and become too liquid”August 2023
-
On the go burger Net +1
“Honestly the best fries, burger is delicious not to compare with chain junk. A little overpriced. Staff is super friendly. My favourite "on the go burger"”
Positive 1Negative 0
Review excerpts
“Honestly the best fries, burger is delicious not to compare with chain junk. A little overpriced. Staff is super friendly. My favourite "on the go burger"”August 2023
-
Peanuts Net +1
“I was craving a snack and decided to try the fries at Five Guys. While waiting for my order, they offered free peanuts, which were super yummy and a nice surprise! The fries were absolutely amazing—crispy, flavorful, and perfectly seasoned. I really enjoyed the whole experience, and next time I’ll definitely go with friends to share the goodness. Highly recommend if you’re looking for a tasty snack!”
Positive 1Negative 0
Review excerpts
“I was craving a snack and decided to try the fries at Five Guys. While waiting for my order, they offered free peanuts, which were super yummy and a nice surprise! The fries were absolutely amazing—crispy, flavorful, and perfectly seasoned. I really enjoyed the whole experience, and next time I’ll definitely go with friends to share the goodness. Highly recommend if you’re looking for a tasty snack!”February 2025
-
Salted caramel milk shakes Net +1
“Burger was average, very nice portion of hand cut fries which were well seasoned Salted caramel and malted milk shakes were very nice but they melt very quickly and become too liquid”
Positive 1Negative 0
Review excerpts
“Burger was average, very nice portion of hand cut fries which were well seasoned Salted caramel and malted milk shakes were very nice but they melt very quickly and become too liquid”August 2023
-
Spicy fries Net +1
“The spicy fries are absolutely worth trying—they’re so good we went back twice in one week!”
Positive 1Negative 0
Review excerpts
“The spicy fries are absolutely worth trying—they’re so good we went back twice in one week!”July 2024
Drinks 1
-
Mango milkshake Net +1
“Staffs were very friendly and helpful...l enjoyed their Mango milkshake....I highly recommend everyone to try their Mango milkshake ❤️”
Positive 1Negative 0
Review excerpts
“Staffs were very friendly and helpful...l enjoyed their Mango milkshake....I highly recommend everyone to try their Mango milkshake ❤️”May 2025
What to Avoid (2)
Food 2
-
Beanuts Net −1
“Good burger taste. Expensive menu compared to other restaurants. Free beanuts are old and not tasty.”
Positive 0Negative 1
Critical review excerpts
“Good burger taste. Expensive menu compared to other restaurants. Free beanuts are old and not tasty.”February 2026
-
Burger with jalepeno Net −1
“I ordered an burger with jalepeno and fries and I became 2 days sick because of too much oil they use in the hamburger.”
Positive 0Negative 1
Critical review excerpts
“I ordered an burger with jalepeno and fries and I became 2 days sick because of too much oil they use in the hamburger.”January 2026
Tips for a Better Visit
Try peanuts. Take the free peanuts while waiting; one reviewer found them a surprisingly tasty snack.
Order spicy. If you like heat, consider the spicy fries; one customer enjoyed them enough to return twice in one week.
Budget separately. Plan for separate purchases rather than a combo, and check the total before ordering because one burger was around AED 50.
Expect self-service. Go knowing that you order and collect the food yourself, rather than receiving table service.
Watch milkshakes. Drink milkshakes promptly if possible: one review says the salted caramel and malted versions melt quickly and become too liquid.
Check delivery. For Talabat orders, verify extras before leaving or accepting delivery; one customer said extra lettuce was repeatedly missed.
Plan the visit
Practical details
NKM، Mall - 011a Al Sullaj
The Palm Jumeirah, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 11:00 PM |
Common Concerns
High prices
Several customers consider the menu expensive, with one saying a burger around AED 50 did not deliver enough quality.
No combos
There are no meal or combo options according to one review, so burgers, fries and other items must be bought separately.
Self-service
You order and collect the food yourself, and one customer found this hard to justify at the price.
Crowded seating
A review describes the tables and chairs as hard wood and the dining area as crowded.
Mixed consistency
Reviews range from excellent burgers to complaints about poor quality, oily food, missed delivery additions and order mistakes.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 50
burger
“For a burger costing around AED 50, I expected much better quality and taste”Google review · June 2026
DXB
LOCAL
LOCAL
The Bottom Line
Five Guys in Palm Jumeirah is a made-to-order burger stop where you can build a burger with customizable toppings, add fries or a hot dog, and grab free peanuts while you wait. The fries are the clearest draw in the reviews: customers mention big portions, hand-cut chips, Cajun seasoning and spicy fries. Milkshakes, including mango and salted caramel versions, also get plenty of attention.
The main decision point is value. Several reviewers call the menu expensive, and one says a burger costs around AED 50; there are no combo meals, so items are purchased separately. That makes the generous fries useful for sharing, but the total can climb quickly.
The experience is self-service, with customers ordering and collecting food at the counter rather than receiving table service. Quality is not completely consistent. Some diners describe juicy burgers, fresh toppings and an excellent overall meal, while others report an average or disappointing burger, excessive oil, order mistakes and missed Talabat extras.
Seating has also been described as crowded, with hard wooden tables and chairs. Staff feedback is mostly warm, with repeated mentions of friendly, patient and attentive service, although a few reviews describe rude behaviour. For a first visit, consider the spicy fries, take the free peanuts, and check delivery orders carefully.