Friendly service
Airport customers repeatedly describe the staff as upbeat, attentive and genuinely helpful, including guidance through the ordering machine.
Al Garhoud
Five Guys is a made-to-order hamburger restaurant in Al Garhoud, with burgers, fries and hot dogs, plus peanuts while you wait. Its airport setting makes it a handy stop for a quick meal, with reviews especially highlighting the Cajun Fries and unusually attentive service.
Source: Google Maps
Airport customers repeatedly describe the staff as upbeat, attentive and genuinely helpful, including guidance through the ordering machine.
Portions can be surprisingly generous: one reviewer said a small cheeseburger was still enough to fill them.
You can choose your burger toppings, letting you build a taller, more personalised burger without extra topping charges.
For gluten allergies, managers handle the order and show the allergy list, which a coeliac diner found reassuring at the airport.
The airport outlet has plenty of seating, with one reviewer mentioning a massive seating area and comfortable sofas beside the bar.
These items at Five Guys got the most positive mentions in user reviews. Check them out!
“The bangsilog was also a standout, cooked to perfection.”
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“The bangsilog was also a standout, cooked to perfection.”July 2026
“I ordered the fries and a beef hot dog, and both were tasty and satisfying.”
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“I ordered the fries and a beef hot dog, and both were tasty and satisfying.”October 2024
“The cheese burger is good, it's not bad, I would not rate it the best burger I have ever had..”
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“The cheese burger is good, it's not bad, I would not rate it the best burger I have ever had..”March 2025
“I got the cheese burger meal and oreo shake. The burger was great. Nice and flavoursome.”
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“I got the cheese burger meal and oreo shake. The burger was great. Nice and flavoursome.”November 2025
“The regular fries are good, but the Cajun fries are much too salty.”
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“The regular fries are good, but the Cajun fries are much too salty.”December 2025
“The food hits the spot every time — fresh, juicy burgers made just how you like them, and those signature fries that are always crispy and full of flavour.”
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“The food hits the spot every time — fresh, juicy burgers made just how you like them, and those signature fries that are always crispy and full of flavour.”October 2025
“It’s my first time to try hamburger here. I ordered small cheese burgers but it’s still a lot for me. Taste is good, portion big enough to full.”
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“It’s my first time to try hamburger here. I ordered small cheese burgers but it’s still a lot for me. Taste is good, portion big enough to full.”January 2026
“I got the small chips but as with Five guys usual fashion they gave me LOADS!”
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“I got the small chips but as with Five guys usual fashion they gave me LOADS!”November 2025
“I recently tried Five Guys in Dubai Terminal 3 and loved their spicy fries! They’ve got the perfect kick and flavor.”
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“I recently tried Five Guys in Dubai Terminal 3 and loved their spicy fries! They’ve got the perfect kick and flavor.”October 2024
“Wasn’t the best burger. Can make better burgers at home tbh. Biscoff milkshake was the BEST!”
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“Wasn’t the best burger. Can make better burgers at home tbh. Biscoff milkshake was the BEST!”September 2025
“The oreo shake was amazing. A nice thick milkshake with plenty of orea pieces.”
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“The oreo shake was amazing. A nice thick milkshake with plenty of orea pieces.”November 2025
“Ordered a beef burger fries & pistachio milkshake & got severe vomitting & diarrhea in the plane. Food was so expensive, I paid $40 Canadian & it was very bland. Will never go back to this restaurant & will never recommend it to anyone.”
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“Ordered a beef burger fries & pistachio milkshake & got severe vomitting & diarrhea in the plane. Food was so expensive, I paid $40 Canadian & it was very bland. Will never go back to this restaurant & will never recommend it to anyone.”February 2026
“Veg burger have no veggies except mushrooms and fried onions but serve very quick”
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Critical review excerpts
“Veg burger have no veggies except mushrooms and fried onions but serve very quick”February 2025
“Ordered a beef burger fries & pistachio milkshake & got severe vomitting & diarrhea in the plane. Food was so expensive, I paid $40 Canadian & it was very bland. Will never go back to this restaurant & will never recommend it to anyone.”
Positive 0Negative 1
Critical review excerpts
“Ordered a beef burger fries & pistachio milkshake & got severe vomitting & diarrhea in the plane. Food was so expensive, I paid $40 Canadian & it was very bland. Will never go back to this restaurant & will never recommend it to anyone.”February 2026
Watch portions. Order cautiously if dining alone: one review says the “little” fries arrived as a huge portion, so sharing may be sensible.
Check seasoning. If you dislike salty fries, consider skipping Cajun seasoning or asking about it; one customer found the Cajun Fries much too salty.
Allow buffer. Leave some time before boarding: although service is often quick, one airport review described a 10-minute wait.
Check the total. Review the bill before adding extras, as one traveller said the price increased quickly when staff upsold additions.
Ask about allergies. If you have a gluten allergy, request the manager-led process and ask to see the allergy list before ordering.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Several travellers felt the airport pricing was steep; one reported paying 200 AED for two sandwiches, fries and drinks.
Cajun Fries in particular can be too salty, while another customer found the regular fries soft and broken.
The adjoining lounge can be noisy, with loud music and staff shouting across the restaurant mentioned in separate reviews.
One customer said the outlet kept delaying its opening for an hour, so availability may not always match a traveller’s schedule.
These are customer-reported mentions, not a current price list. Prices may have changed.
meal for 4
“Prices are definitely on the higher end, meal for 4 cost us 223 AED which was around $81 SGD”Google review · November 2024
burger fries and drink
“Paid 23 euros (100 dirham) for burger fries and drink and it was not only the most expensive, it was gross”Google review · September 2025
The Bottom Line
Five Guys in Al Garhoud is an airport fast-food stop for made-to-order burgers, fries and hot dogs, with shakes and drinks available too. It suits travellers who want a filling meal near the terminal; several reviews describe quick service and plenty of seating, including a sofa area beside the bar. The strongest pattern is the staff.
Customers repeatedly describe the team as friendly, upbeat and helpful, including guidance through the ordering machine. Burgers are often called juicy or tasty, and toppings can be chosen without an additional charge. Cajun Fries, Oreo and Biscoff shakes, and the breakfast egg-and-cheese sandwich all get specific praise.
Portions run large: one reviewer’s “small” fries arrived as a huge serving, while a small cheeseburger was still enough to fill them. There are trade-offs. Airport pricing is a common complaint, and one meal for four was reported at 223 AED.
Food feedback is mixed: some found the burger bland, fries too salty or soft, and one reported a soggy bun. Noise and occasional opening or order-collection problems can matter when you are rushing for a flight. If you have coeliac disease or another gluten allergy, ask for the manager-led allergy process and review the allergy list before ordering.