Fast Delivery
One customer received a K-secret birthday gift the next morning, with accurate tracking updates.
Flip Xpress Delivery Services
Al Garhoud
Flip Xpress Delivery Services is a courier and logistics provider in Al Garhoud, describing itself as a one-stop option for customized courier and logistics needs. Reviews mention urgent pickups, warehouse collection during holidays and occasional next-morning delivery with accurate tracking, though service consistency and support are important…
Reputation Score
2.8
★★★☆☆
128 ratings
Source: Google Maps
The Good Stuff
Holiday Pickup
A customer successfully collected items from the warehouse during the holidays when they had to travel.
Urgent Pickups
Reviews mention the team handling urgent pickups when customers needed a last-minute delivery.
Business Runs
One business customer said their shipments were delivered quickly every day.
Accurate Tracking
A positive delivery report specifically praised the tracking updates as accurate.
Tips for a Better Visit
Confirm Cashback. If you are shipping regularly, get the cashback volume requirement in writing before sending large numbers of parcels.
Keep Records. Save AWB details, tracking screenshots and written instructions in case the status changes or support stops responding.
Check Parcels. For COD orders, arrange enough time to inspect the contents before the driver leaves; one customer said the driver went too fast.
Ask About Pickup. For holiday or urgent shipments, ask whether warehouse collection is available; one customer used it successfully during the holidays.
Avoid Tight Deadlines. Build in extra time for important deliveries, as one promised 2–4 business-day shipment remained stuck for over ten days.
Plan the visit
Practical details
4 7A Street
Umm Ramool, Dubai
| Mon | 7:00 AM – 8:00 PM |
| Tue | 7:00 AM – 8:00 PM |
| Wed | 7:00 AM – 8:00 PM |
| Thu | 7:00 AM – 8:00 PM |
| Fri | 7:00 AM – 8:00 PM |
| Sat | 7:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
COD
Cash on delivery is mentioned in reviews, including a customer who wanted time to inspect the parcel before paying.
Customised Logistic solution
The business is mentioned in connection with customized logistics solutions for business plans.
Common Concerns
Parcel Delays
Customers report parcels being held for more than 15 days, a month, or longer without delivery or return.
Poor Support
Several reviews describe unanswered calls, emails, or chat when shipments were delayed or missing.
Driver Conduct
Reviews describe rude or impatient drivers, including one who yelled at a customer over a short cash wait.
Parcel Handling
Two customers reported misplaced parcels, missing refunds, or goods they said were wrong, incomplete, or fake.
Tracking Issues
A shipment was repeatedly marked as being returned to the shipper even though the customer said they were reachable.
DXB
LOCAL
LOCAL
The Bottom Line
Flip Xpress Delivery Services is a courier and logistics provider in Al Garhoud, with customized arrangements available for business shipments. The reviews show two very different sides: one customer received a K-secret birthday gift the next morning, with accurate tracking, while others describe parcels held for weeks or longer. The useful options mentioned include urgent pickups, warehouse collection during holidays, and cash-on-delivery deliveries.
A business customer also reported sending 15+ parcels a day for more than 10 days, but said an expected cashback was not paid; confirm any incentive threshold before committing volume. The main risk is consistency. Reviews describe two parcels held for over 15 days, another item held for more than a month, shipments marked “return to the shipper”, and delivery timelines changing repeatedly.
Several customers say calls, emails or chat went unanswered. Driver conduct is another recurring concern, including refusing to bring a parcel into an office, yelling over a short cash wait, and leaving quickly before a customer could check the contents. If you use the service, keep the AWB and written delivery instructions, clarify return and refund procedures, and avoid relying on a tight deadline until the shipment is moving.
For urgent or holiday needs, ask whether warehouse pickup is available; one reviewer successfully collected items this way.