Clear updates
Customers regularly describe receiving progress updates, repair explanations and answers to queries throughout the job.
Gargash Auto Elite
Al Quoz
Gargash Auto Elite is a car repair and maintenance workshop in Al Quoz, with a focus on premium vehicles. Customers mention thorough inspections, engine diagnostics, suspension work and careful updates throughout the repair process.
Reputation Score
4.8
★★★★★
251 ratings
Source: Google Maps
The Good Stuff
Effective repairs
One returning customer says car problems have been fixed without recurring, which is reassuring for repeat repairs.
Clean handover
Cars are sometimes cleaned inside and out before collection, adding a useful finishing touch to the service.
Vehicle delivery
A customer reported that the workshop collected the car on time and returned it exactly as promised.
No upselling
Reviews describe repair advice that separates urgent work from jobs that can wait, rather than pushing unnecessary extras.
Detailed quotes
Customers mention clear repair explanations and quotes they considered reasonable or fair before work proceeded.
Fast turnaround
One vehicle was ready within two days after suspension replacement and engine diagnostics.
Beyond luxury
Although known for premium cars, the workshop also received positive feedback for servicing a Mazda under its Gold Plan.
Tips for a Better Visit
Get urgency explained. Ask which repairs are safety-critical now and which can wait, rather than approving every recommendation immediately.
Confirm timing. For insurance or accident work, get a written timeframe and update plan because one review reported changing completion estimates.
Compare quotes. Ask for a detailed quote and compare labour costs, especially for major repairs; reviews differ sharply on value.
Ask about plans. If you own a non-European car, ask about available plans: a Mazda owner reported using the Gold Plan for two services.
Check handover. Ask whether collection or delivery is available; one customer had the car picked up and returned on schedule.
Plan the visit
Practical details
16 29th St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 5:30 PM |
| Tue | 8:00 AM – 5:30 PM |
| Wed | 8:00 AM – 5:30 PM |
| Thu | 8:00 AM – 5:30 PM |
| Fri | 7:00 AM – 12:00 PM, 2:00 PM – 5:30 PM |
| Sat | 8:00 AM – 5:30 PM |
| Sun | Closed |
Popular Mentions
Warranty and service packages
A customer specifically recommended asking about the workshop's warranty and service package options.
Tyre replacement
One review mentions tyre replacement arranged alongside roadside-assistance delivery, with the customer saying the price was competitive.
ABS Control Module
A Dodge Durango owner said the workshop repaired an ABS Control Module problem and returned the vehicle to perfect running condition.
Common Concerns
Weak follow-up
One existing customer said the system did not retain service history and repeatedly sent generic service messages.
Repair delays
An insurance repair reportedly remained unfinished for four weeks, with changing estimates after approval.
High labour
One customer described the labour rate as very high and felt the pricing matched dealer levels without the expected quality.
Unresolved noise
A persistent noise reportedly remained after three visits and several suggested part replacements.
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The Bottom Line
Gargash Auto Elite is a car repair and maintenance workshop in Al Quoz, with a clear emphasis on premium vehicles but some experience with other makes too. Reviews mention major servicing, suspension replacement, engine diagnostics, tyre replacement and difficult electrical repairs, including an ABS Control Module issue on a Dodge Durango. The workshop is worth considering when you want the repair explained rather than simply handed over as a bill.
Communication is the strongest recurring theme. Customers describe regular progress updates, detailed reports, transparent quotes and advice that distinguishes urgent repairs from work that can wait. Several people also mention cars being completed on time, collected and delivered as promised, or cleaned inside and out before handover.
The premises and technical area are described as clean, and one customer said a Mercedes was repaired in a single day. There are important caveats. One insurance repair took four weeks after approval, with inconsistent completion estimates, while another customer complained that a persistent noise remained after three visits.
A separate review called the labour rate very high and compared the pricing with a dealer. For a first visit, confirm the scope, written quote, expected completion date and update schedule before authorising major work. Ask about service plans too: a Mazda owner reported positive results from the Gold Plan.