Repair finish
Customers report neat paint blending, flawless dent repairs and cars returned looking new, including a BMW rear-door repair.
Gargash Auto Multi-Brand Car Service Centre - Al Quoz 4 , Dubai.
Al Quoz
Gargash Auto is a multi-brand auto repair shop in Al Quoz, handling routine servicing alongside accident repairs and bodywork. Reviews specifically highlight paint touch-ups, dent repairs, insurance-claim assistance and work on cars including Tesla, Mercedes, BMW and Volvo.
Reputation Score
4.7
★★★★★
1,714 ratings
Source: Google Maps
The Good Stuff
Clear updates
Several customers received regular progress updates, including daily photos and videos of the work.
Insurance help
Reviews describe the insurance-claim process as efficiently coordinated, with guidance through paperwork and repair stages.
Tesla repairs
A Tesla Model Y owner said the repair was completed within the promised time, while another praised Model S accident work.
Original parts
For a Volvo XC60 sunroof claim, the workshop rejected unsuitable used options and fitted a brand-new original sunroof in two weeks.
Fair pricing
Some customers describe the pricing as reasonable or fair, including one review that praised the cost alongside the quality of parts and materials.
Tips for a Better Visit
Confirm timelines. Before handing over the car, confirm the completion date and how delays will be communicated; missed dates and repeated chasing appear in several reviews.
Document condition. Photograph the car and note existing faults at drop-off, especially for accident repairs, because one customer reported new problems after collection.
Inspect handover. Check panel alignment, residue and roadworthiness before accepting the vehicle; one customer had to remove glue and tape residue themselves.
Clarify parts. For an insurance repair, confirm whether parts will be new and genuine, and ask who controls the repair method before work begins.
Request updates. Ask for a regular update schedule and keep follow-ups documented; some customers praised frequent updates while others had to chase them.
Plan the visit
Practical details
7b St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 5:30 PM |
| Tue | 8:00 AM – 5:30 PM |
| Wed | 8:00 AM – 5:30 PM |
| Thu | 8:00 AM – 5:30 PM |
| Fri | 8:00 AM – 5:30 PM |
| Sat | 8:00 AM – 5:30 PM |
| Sun | Closed |
Popular Mentions
Paint touch-up work
A customer reported a neat, well-blended finish on paint touch-up work.
Interior leather replaced
The interior leather replacement on one vehicle was described as making the cabin feel brand new.
PPF
A Tesla Model Y owner added PPF after the repair and described the result as neat.
Common Concerns
Long delays
Some accident and flood-repair cases ran far beyond the promised timeline, including one vehicle left at the garage for around seven months.
Follow-ups
A customer reported having to chase the workshop repeatedly after promised completion dates were missed and a small part remained outstanding.
New faults
One review says the car developed oil-and-coolant mixing after accident work, alongside other problems the owner says were not present beforehand.
Bodywork issues
A minor scratch repair reportedly left body panels misaligned, with glue and tape residue still on the car.
Inspection concerns
One insurance case involved a damage assessment described as superficial, followed later by disagreement over replacement parts.
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The Bottom Line
Gargash Auto in Al Quoz handles multi-brand servicing and bodywork, with reviews covering accident repairs, paint touch-ups, dent work, insurance claims and mechanical maintenance. Customers have also brought in Tesla Model Y and Model S vehicles, a Mercedes Maybach, a BMW and a Volvo XC60. The strongest feedback is about tidy finishes, helpful coordination and clear progress updates.
The body shop has some very specific wins: a BMW dent repair was described as flawless, a paint touch-up came out neat and well blended, and a Volvo XC60 received a brand-new original sunroof in two weeks after unsuitable used options were rejected. One customer also praised neat PPF work on a Tesla Model Y. Several reviewers said their cars were returned within the promised time and that insurance paperwork was handled smoothly.
The experience is not uniformly predictable. Other customers reported waits of 25 days, seven months or longer, missed completion dates, repeated follow-ups and faults appearing after repairs. Complaints also include misaligned panels, residue left on the car and disputes around insurance inspections and parts.
Photograph the vehicle at drop-off, confirm the timeline and parts in writing, and inspect the car carefully before accepting it.