Crowd control
A reviewer praised the team’s crowd management during busy property launches and an inauguration ceremony in Oman.
Gentur Security Services
Business Bay
Gentur Security Services is a security company in Business Bay, established in 2008, handling event and facility security. Reviews point to useful experience with VIP close protection, crowd control at property launches and traffic control around major Dubai events.
Reputation Score
4.4
★★★★☆
120 ratings
Source: Google Maps
The Good Stuff
VIP protection
Reviews specifically mention VIP close protection as one of the team’s stronger services.
Traffic control
At Dubai Sports City, guards helped a new driver find a parking spot and manage a traffic jam patiently.
Event coverage
Customers have seen the team working at large events, including a 50 Cent concert at Coca-Cola Arena.
Premises guards
One customer reported being happy with guards working under their premises, as well as the office staff and quoted rate.
Helpful staff
Several reviews describe the staff as cooperative, supportive and professional.
Tips for a Better Visit
Confirm access. For a major cricket event, ask in advance about entry and exit arrangements; one reviewer reported a single gate for 25,000 spectators.
Keep proof. Keep your ticket and ask for a supervisor if a QR scanner fails; a senior resolved one mistaken stadium-access accusation.
Clarify refunds. Put cancellation terms and refunds in writing before booking, especially for last-minute changes.
Check nightlife. If you run a bar or club, ask specifically about entry protocols, crowd control and VIP management rather than assuming event experience transfers.
Verify details. Double-check hiring or service information through a reliable contact if the call centre cannot answer clearly.
Plan the visit
Practical details
Aspect Tower,101
Business Bay, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Stadium planning
A cricket-stadium review described one entry point for 25,000 spectators and reported a stampede-like experience.
Rude handling
A match attendee said a guard pulled them aside and shouted after a ticket QR scanner initially failed.
Nightlife gap
One review says the team lacked entry-protocol, crowd-control and VIP-management experience for high-volume bars and nightclubs.
Call handling
A caller reported being hung up on twice after asking for information from the call centre.
Refund dispute
A customer said an agreed 50% refund after a last-minute cancellation was not honoured.
DXB
LOCAL
LOCAL
The Bottom Line
Gentur Security Services is a Business Bay security company serving events and facilities. You can enquire about guards for offices, malls, events or clubs, as well as more specialised work such as VIP close protection. Reviews also mention crowd control at property launches and traffic control at large events.
There is some encouraging event evidence. A customer praised the team’s crowd management during an inauguration ceremony in Oman, while another described guards patiently helping a new driver park during the Asia Cup period at Dubai Sports City. The team has also been seen at Coca-Cola Arena for a 50 Cent concert.
The caution is consistency, particularly at crowded cricket fixtures. Reviews from Dubai Cricket Stadium and an India–Pakistan match describe confusing access arrangements, rude communication and problems when a QR scanner initially failed. A separate review questions the team’s nightlife experience for high-volume bars and clubs, so ask detailed questions about entry procedures, crowd flow and VIP handling if that is your setting.
Before booking, confirm cancellation and refund terms in writing. One customer says a promised 50% refund was not honoured, and another had repeated problems getting information from the call centre. For a major event, ask exactly how entry and exit will be managed rather than relying on a general security presence.