Fast delivery
Several customers received orders within a day, including a personalised 120-piece jigsaw puzzle delivered in two days.
Giftbag.ae
Al Mankhool
Giftbag.ae is an online-only gift delivery service in Al Mankhool, serving Dubai, Abu Dhabi and the wider UAE. Customers use it for occasion gifts such as personalised jigsaw puzzles, cakes and carefully packaged flower orders, with fast communication often part of the experience.
Reputation Score
4.8
★★★★★
411 ratings
Source: Google Maps
The Good Stuff
Helpful support
Customer service is often quick and practical, helping with order changes, questions and tight delivery deadlines.
Personalisation
Orders can include tailored touches, such as a personalised message on a breakable chocolate heart or a photo printed on stone.
Careful packaging
Reviews mention elegant packaging, individual cake bags and gifts arriving in presentable condition.
Fresh flowers
A flower gift sent to Abu Dhabi was praised for fresh blooms and good packaging.
Corporate orders
The service has handled larger workplace orders, including tasty cake pops for 84 people.
Overseas ordering
Customers in Ukraine, England, Poland and Singapore successfully arranged deliveries to recipients in Dubai.
Tips for a Better Visit
Check filling. If allergies matter, confirm the cake filling before ordering; one chocolate request arrived as vanilla. Ask for the allergen list too.
Confirm timing. For time-sensitive deliveries, confirm the driver will call rather than relying only on the set delivery date.
Use live chat. Use chat or WhatsApp for changes and questions; customers describe the replies as fast and helpful, even close to delivery.
Check quantities. Review the product wording carefully: one customer expected six milk-chocolate strawberries but received a mixed selection.
Plan ahead. For corporate or event orders, order early and confirm quantities; cake pops were successfully arranged for 84 people.
Plan the visit
Practical details
Al Tawi building 2
Al Mankhool, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Yule Log Cakes
The Christmas cakes were described as well decorated, moist and delicious.
Photo printing on a stone slab
A photo was printed on a stone slab for desktop display as a personalised gift.
cheese hamper
A cheese hamper was sent to a family and delivered on the specified day.
Common Concerns
Cake mismatch
One birthday cake ordered as chocolate-filled arrived filled with vanilla, creating a serious allergy problem.
Cake quality
A reviewer described a carrot cake as poorly presented, marked with an ink pen and overpriced for its taste.
App issues
One customer said the app was not functioning nicely and that a chocolate-strawberry assortment did not match the listing.
Delivery contact
A Christmas delivery arrived at 3pm without the driver calling, leaving the customer waiting for hours.
Cake pricing
A customer found a half-kilogram cake expensive, despite enjoying its taste.
DXB
LOCAL
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The Bottom Line
ae is an online-only gifting service serving Dubai, Abu Dhabi and the wider UAE from Al Mankhool. You can order occasion gifts such as cakes, flowers, personalised chocolates and photo-printed keepsakes without visiting a shop. It is especially useful when the recipient is elsewhere: customers ordering from Ukraine, England, Poland and Singapore arranged Dubai deliveries successfully.
The strongest pattern in the reviews is responsive coordination. Customers report one-day delivery, two- to three-hour Dubai delivery for chocolates, order tracking, delivery emails and help with last-minute changes. The range includes a breakable chocolate heart with a personalised message, a 120-piece photo jigsaw puzzle, Yule Log Cakes and cake pops for a workplace order of 84 people.
Packaging is repeatedly described as elegant, careful and presentable, while one Abu Dhabi flower order arrived with fresh blooms. There are a few reasons to double-check before paying. A chocolate-filled cake arrived as vanilla, which was dangerous for a customer with a vanilla allergy; another reviewer found a carrot cake poorly presented and overpriced.
The app was also criticised, and one Christmas delivery arrived without the promised driver call. Confirm fillings, quantities, allergens and delivery contact details through chat or WhatsApp, particularly for important celebrations.