Quiet seating
A peaceful BurJuman corner with ample seating for meetings, relaxing or chatting in larger groups.
Gloria Jeans Coffees
Al Mankhool
Gloria Jeans Coffees is a specialty coffeehouse in Al Mankhool, inside BurJuman Mall, serving coffee, tea and pastries. Reviews make its quiet corridor seating the main draw for meetings or a break, with the White Chocolate Mocha and tiramisu among the named favourites—though consistency varies.
Reputation Score
3.7
★★★★☆
110 ratings
Source: Google Maps
The Good Stuff
Outdoor tables
One review highlights ample outside seating, useful when you want more space than the mall interior provides.
White Chocolate Mocha
The White Chocolate Mocha was specifically praised as an indulgent drink.
Tiramisu
A customer found the tiramisu notably tasty and described it as comparable to an Italian-style dessert.
Tea latte
The tea latte received a clear positive mention from a visiting customer.
Comfortable sofas
Comfy sofas can accommodate larger groups of six or more for coffee and conversation.
Tips for a Better Visit
Check temperature. Ask for a drink temperature you can comfortably sip, especially with cappuccino; one customer reported burning their mouth.
Confirm syrup. If ordering an iced latte, ask whether syrup is included or available, since one customer received none without being asked.
Allow time. Build in extra waiting time if the café appears understaffed; one review says a lone barista was managing the place.
Order first. Place an order before settling into the seating area, as one customer was told non-ordering guests could not sit there.
Carry backup payment. Bring cash or check card processing before ordering, since a review reports the Visa machine was unavailable during opening hours.
Check desserts. Inspect or ask about freshness before choosing cake or tiramisu, as multiple reviews describe desserts as stale or old.
Plan the visit
Practical details
Khalid Bin Al Waleed Rd
Al Mankhool, Dubai
Popular Mentions
Spanish latte
The Spanish latte was part of a notably positive service experience.
Brownie
The brownie received a positive mention alongside a drink.
Mint Bom
The Mint Bom was described as amazing in one review.
Common Concerns
Coffee temperature
A recent visit reported cappuccinos served hot enough to burn both customers' mouths.
Service attitude
Several reviews describe rude or unprofessional interactions, including being challenged about sitting at empty tables.
Dessert freshness
Reviews mention stale tiramisu, an unfresh cheesecake and a cupcake that did not taste fresh.
Long waits
Service can take longer when one barista is handling the café alone.
Card payments
One visit was reportedly restricted to cash because the Visa machine had been settled while the shop was still open.
DXB
LOCAL
LOCAL
The Bottom Line
Gloria Jeans Coffees in Al Mankhool is inside BurJuman Mall and is used less as a quick grab-and-go stop than as a place to sit. The café’s quiet corridor, peaceful atmosphere and generous seating make it useful for a business meeting, a catch-up or a pause after shopping. One review even mentions comfy sofas for groups of six or more.
The menu has produced some clear favourites. Customers have praised the White Chocolate Mocha, Spanish latte, tea latte and Mint Bom, while the tiramisu and brownie are recurring dessert mentions. A hot chocolate with a chocolate cupcake was also described as a satisfying pairing.
That said, the food and drinks are not consistently reliable: reviews range from enjoyable coffee and cheesecake to burnt-tasting coffee, stale cake, undercooked muffins and old tiramisu. Service is the main caution. Some visits received warm, professional help, but others mention rude responses, incorrect orders and long waits when one person was running the counter.
A recent cappuccino order was served dangerously hot, and another customer reported being asked to pay cash because the Visa machine had been settled. For the best chance of a comfortable visit, order before taking a seat, confirm syrup and drink temperature, and allow extra time during understaffed periods. Check dessert freshness before paying.