Hot Chocolate
The hot chocolate is described as rich, smooth, creamy and well-balanced, with some visits including a chocolate or truffle on the side.
Godiva - Dubai Festival City
Dubai Festival City
Godiva is a chocolate cafe in Dubai Festival City for coffee, chocolate drinks and indulgent desserts. Reviews especially point to the rich hot chocolate, soft serve and polished café setting, making it a useful stop for a sweet break, family visit or catch-up over coffee.
Reputation Score
4.8
★★★★★
1,709 ratings
Source: Google Maps
The Good Stuff
Dessert Quality
Reviews highlight the cheesecake, San Sebastián, cakes and chocolate-dipped strawberries as standout dessert choices.
Soft Serve
The choco vanilla soft serve is praised for its creamy, refreshing texture and balanced pairing with a Spanish latte.
Coffee Breaks
Espresso is served with a small square of signature dark chocolate, adding a thoughtful touch to a quick coffee stop.
Family Friendly
One family visit included staff warmly welcoming a child and surprising him with a chocolate.
Tips for a Better Visit
Visit Off-Peak. For quicker service, consider avoiding peak mall hours, when one customer noticed delays.
Choose Sweets. If you are visiting for breakfast, reviews suggest sticking with Godiva’s sweets rather than the breakfast menu.
Check Cake Menu. If you remember the Chocolate Sin Cake, check the current menu first: a review says it was discontinued and replaced.
Try Chocolate Shot. The chocolate shot is specifically recommended by a customer and may suit a short, concentrated chocolate stop.
Mind Coffee Strength. If you prefer a stronger iced coffee, note that one review found the iced latte strength low against the milk quantity.
Plan the visit
Practical details
Ground Floor, Shop Unit MW023 , Dubai Festival City Mall, Crescent Rd
Al Kheeran - Dubai Festival City, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Popular Mentions
Salted Caramel Blonde Hot Chocolate
A first-time visitor found this hot chocolate rich and balanced, making it one of the clearest chocolate drink recommendations in the reviews.
Dulce de Leche Pancake Rolls
These were described as soft, indulgent and full of flavour alongside the hot chocolate.
Speculoos Milkshake
A customer enjoyed its sweetness level and planned to return to try other drinks.
Matcha latte with almond milk
One regular specifically orders this combination and found its flavour consistent.
Common Concerns
Peak Delays
Service can slow down during busy mall periods.
Very Sweet
Some desserts are overly sweet, which may not suit guests watching their sugar intake.
Cake Change
A returning customer disliked the replacement for the discontinued Chocolate Sin Cake, calling it smaller and more expensive.
Breakfast Weakness
The avocado toast was called bland, while the croque monsieur was considered too oily and heavy for breakfast.
Weak Iced Coffee
One review found the iced latte and iced Spanish latte too weak compared with the amount of milk.
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The Bottom Line
Godiva at Dubai Festival City is a chocolate café built around coffee, chocolate drinks and desserts rather than a full meal. The reviews make the Salted Caramel Blonde Hot Chocolate, cheesecake, San Sebastián and choco vanilla soft serve the most tempting starting points. Espresso also comes with a small square of signature dark chocolate, a nice detail for a quick mall coffee break.
The setting is repeatedly described as cozy, elegant and relaxing, with enough warmth for family visits, catching up with friends or even client meetings. Families may appreciate that one visit included staff making a child feel welcome and surprising him with a chocolate. Service is usually described as attentive and friendly, although one customer found it slower during peak mall hours.
There are a few reasons to choose carefully. Some desserts can be very sweet, and a returning customer was disappointed by the smaller, more expensive replacement for the discontinued Chocolate Sin Cake. Breakfast received a mixed review too: the avocado toast was bland, while the croque monsieur was oily and heavy.
For a first visit, the chocolate-led menu looks like the safer bet; iced coffee drinkers should also note one report of weak coffee strength compared with the milk.