Creamy texture
Customers repeatedly describe the ice cream as rich, creamy, fresh-tasting and refreshing.
Häagen-Dazs
Al Barsha
Häagen-Dazs is a counter-service ice cream shop in Al Barsha, serving scoops and sorbet alongside sundaes, shakes and smoothies. Reviews make the waffle desserts and richer flavours such as Belgian chocolate and salted caramel especially useful things to look for, with the Mall of the Emirates branch near Ski Dubai.
Reputation Score
4.8
★★★★★
1,063 ratings
Source: Google Maps
The Good Stuff
Strong flavours
Belgian chocolate and salted caramel are standout choices mentioned by customers.
Waffle desserts
The waffle can be served crisp and soft with ice cream, toppings and caramel syrup.
Brioche option
The baked brioche filled with ice cream is a newer, distinctive dessert worth noticing.
Custom toppings
Sprinkles, fruit, candy and other toppings let you customise the dessert.
Mall location
The Mall of the Emirates kiosk is on the first level by Ski Dubai, handy for a dessert break after shopping.
Helpful service
Reviews often mention cheerful, patient service, including help with choosing flavours and resolving an Entertainer app problem.
Waffle bowl
Belgian chocolate in a waffle bowl with sprinkles and M&M's was a particularly well-liked combination.
Tips for a Better Visit
Try classics. Start with Belgian chocolate or salted caramel, two flavours customers specifically recommend.
Order brioche. Ask about the baked brioche with ice cream inside if you want something beyond a standard scoop.
Use toppings. Build a customised dessert with sprinkles, fruit or candy, then ask about topping combinations.
Use Entertainer. Check the Entertainer app before ordering; one review reports a buy-one-get-one-free offer on a two-scoop ice cream.
Avoid peaks. Visit outside busy periods if you want an easier chance of finding a seat and avoiding a wait.
Confirm messages. For an ice cream cake, confirm any birthday message request when placing the order rather than assuming it will be added.
Plan the visit
Practical details
Mall of the Emirates LVL 1 - opposite SKI Dubai
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 10:45 PM |
| Tue | 10:00 AM – 10:45 PM |
| Wed | 10:00 AM – 10:45 PM |
| Thu | 10:00 AM – 10:45 PM |
| Fri | 10:00 AM – 11:45 PM |
| Sat | 10:00 AM – 11:45 PM |
| Sun | 10:00 AM – 11:45 PM |
Popular Mentions
Belgian chocolate ice cream
A rich, creamy flavour served in a waffle bowl and repeatedly recommended by customers.
waffle sundae
A fresh-to-order waffle dessert that one customer found especially enjoyable.
chocolate and vanilla ice cream
A classic pairing described as rich, creamy and balanced in flavour.
milkshake with vanilla and chocolate
A creamy vanilla-and-chocolate milkshake combination praised for its flavour.
Common Concerns
Service inconsistency
One customer said the service needed improvement, despite liking some of the flavours.
Peak seating
Seating can become difficult during busy periods.
Service delays
A review reported a noticeable wait before being served.
Birthday note
An online ice cream cake order did not receive the requested written birthday message.
Payment pressure
One customer complained that staff repeatedly chased payment and checked the bill during the visit.
DXB
LOCAL
LOCAL
The Bottom Line
Häagen-Dazs in Al Barsha is a straightforward stop for scoops, sorbet, sundaes, shakes and smoothies. Reviews around the Mall of the Emirates branch describe a first-level kiosk by Ski Dubai, making it convenient after shopping or a visit to that part of the mall. The ice cream itself is the main draw, with Belgian chocolate, salted caramel and chocolate-and-vanilla combinations receiving especially favourable mentions.
There is more to order than a cup or cone. Customers mention a waffle sundae, a waffle bowl with sprinkles and M&M's, and a baked brioche with ice cream inside. The topping selection includes sprinkles, fruit and candy, so you can make the dessert more personal.
A chocolate-and-vanilla milkshake is another well-liked option, though one older review found the drinks less impressive than the ice cream. Service is usually described as quick, friendly and accommodating, but the experience is not perfectly consistent. Reviews mention waiting times, tricky seating at peak hours and one complaint about repeated payment checks.
For a birthday cake, confirm the requested written message in advance. Also check the Entertainer app, as a review reported buy-one-get-one-free on a two-scoop ice cream.