Sunset Views
The waterfront setting delivers striking golden-hour views, with Dubai skyline and creek scenery visible from the open-air venue.
Helipad by Frozen Cherry
Dubai Festival City
Helipad by Frozen Cherry is an open-air lounge in Dubai Festival City that becomes a club on weekends. It is known for waterfront sunset views, DJ-led evenings, cocktails such as the Hakuna Matata, and a dance floor for event nights.
Reputation Score
4.3
★★★★☆
379 ratings
Source: Google Maps
The Good Stuff
Waterfront Setting
Its tucked-away position by the water feels separate from the mall, while remaining within the Festival Mall Complex.
Changing Themes
Music and crowd themes vary by event, including afro, Lebanese and Arabic, and mixed nights.
Cocktail Pick
The Hakuna Matata cocktail is repeatedly recommended, including by a guest who called it out as a standout order.
Dance Floor
The venue has a dedicated dance floor and regularly hosts themed nights such as House of Pop.
Early Calm
Arriving early can mean a quieter lounge atmosphere suited to creek views, cocktails and background beats.
Food Portions
Some diners report delicious food with generous portions, rather than treating the venue as drinks-only.
What to Eat at Helipad by Frozen Cherry How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Helipad by Frozen Cherry, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Helipad by Frozen Cherry got the most positive mentions in user reviews. Check them out!
Food 1
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Habibti bao Net +1
“Food is excellent thanks Chef I loved Habibti Bao and bar is great. Excellent choice of cocktails✅”
Positive 1Negative 0
Review excerpts
“Food is excellent thanks Chef I loved Habibti Bao and bar is great. Excellent choice of cocktails✅”April 2023
Drinks 1
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Hakuna matata cocktail Net +1
“A great place for family sundowners and happy hour drinks! It has a nice quiet vibe if you come early evening, perfect to enjoy amazing views of the creek and delicious cocktails with beats in the background. I’d recommend the Hakuna Matata cocktail!”
Positive 1Negative 0
Review excerpts
“A great place for family sundowners and happy hour drinks! It has a nice quiet vibe if you come early evening, perfect to enjoy amazing views of the creek and delicious cocktails with beats in the background. I’d recommend the Hakuna Matata cocktail!”November 2025
What to Avoid (1)
Food 1
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California maki sushi roll Net −1
“The food was great except the california maki sushi roll, that needs much attention.”
Positive 0Negative 1
Critical review excerpts
“The food was great except the california maki sushi roll, that needs much attention.”March 2024
Tips for a Better Visit
Reserve Early. Book ahead or arrive early if you want waterfront seating; one review says those seats need reservations.
Confirm Entry. Call shortly before travelling and confirm the current event entry policy in writing if possible, especially for male-only groups.
Check Spend. Ask which table has a minimum spend before settling in, as guests were moved when booked or higher-spend areas were needed.
Plan Shade. For daytime events, ask about shaded seating and its cost before arriving; one guest reported a 3000 AED charge.
Use Mall Parking. Follow the blue Helipad signs through the large parking area; guests also mention open-air Lulu Hypermarket parking and valet.
Check Event. Review the event theme before booking because the music and crowd can change substantially from one night to another.
Plan the visit
Practical details
Al Kheeran - Dubai Festival City - Dubai - United Arab Emirates
Al Kheeran - Dubai Festival City, Dubai
| Mon | 5:00 PM – 12:00 AM |
| Tue | 5:00 PM – 12:00 AM |
| Wed | 5:00 PM – 12:00 AM |
| Thu | 5:00 PM – 12:00 AM |
| Fri | 5:00 PM – 3:00 AM |
| Sat | 5:00 PM – 3:00 AM |
| Sun | 5:00 PM – 12:00 AM |
Common Concerns
Unclear Policies
Guests reported being moved repeatedly because of minimum-spend table rules that were not explained at seating.
Entry Confusion
Two male guests said they were admitted by phone but refused at the door, so entry rules may need checking directly before travelling.
Heat Exposure
Open-air seating can become uncomfortable in hot weather, and one guest reported that shaded seats were charged separately.
Food Value
Food and drinks received mixed feedback, including complaints about expensive, poor-quality mocktails and a limited food menu.
Finding It
Several guests struggled to locate the venue inside the mall complex, and one visitor found it closed after driving there.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
3000 AED
shaded seats
“It's very hot, the sun is beating down on us, and shaded seats cost 3000 AED”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
Helipad by Frozen Cherry is an open-air lounge in Dubai Festival City that shifts into a weekend club. The main draw is the waterfront setting: guests come for golden-hour views, creek and skyline scenery, cocktails, and DJ-led evenings. The venue also has a dance floor and themed events, including House of Pop, so the mood can change significantly from one night to the next.
Food feedback is mixed but includes generous portions, crispy calamari, Japanese cheesecake and the Habibti Bao. The Hakuna Matata cocktail is a recurring recommendation. Early evening is quieter and more lounge-like; later events can become busy, with queues at the bar and limited tables.
Reserve waterfront seating or arrive early if sitting down matters to you. There are practical cautions. Multiple guests were moved after sitting down because of minimum-spend or table-booking rules, while entry policies for male-only groups were described as inconsistent.
The open-air layout can also be very hot, and shaded seating was reported at 3000 AED during one event. Finding the venue inside the mall complex has frustrated visitors, so follow the blue Helipad signs and confirm opening hours, event rules, minimum spend and parking charges before setting out.