Trip Coordination
Reviews describe smooth support from airport arrival through departure, including airport welcome, hotel transfers and early check-in.
Holiday Factory | Leading Tour Operator in Dubai, UAE
Business Bay
Holiday Factory is an online package tour operator in Business Bay, arranging holidays from the UAE with flights, hotels, transfers, insurance and on-ground support. Reviews especially highlight guided trips through Georgia and Azerbaijan, including mountain scenery, cultural sites and local food experiences.
Reputation Score
4.3
★★★★☆
9,597 ratings
Source: Google Maps
The Good Stuff
Knowledgeable Guides
Guides are often praised for explaining local history, culture and landmarks clearly while keeping tours engaging.
Flexible Pace
Several tours allow time to explore and take photos rather than rushing between stops.
Dietary Support
Guests report that the team actively helped arrange vegetarian food during multi-day trips.
Comfortable Hotels
Arranged hotels were described as comfortable and conveniently located, with breakfast included on one Georgia trip.
Cultural Experiences
Tours go beyond sightseeing with activities such as homemade bread and cheese, local food and wine tasting, and conversations with residents.
Tips for a Better Visit
Confirm Details. If booking online for the first time, ask for detailed arrangements and timely confirmations before departure.
Plan Dinner. For the Kazbegi day tour, arrange dinner separately because it was not included in the package.
Allow Extra Time. Keep your evening flexible on Kazbegi tours: the return reached about 11pm after a late finish.
Skip Tasting Prices. Taste the honey, but compare prices elsewhere: the review says the tasting site charged about twice as much.
Choose Season. For Baku, consider winter for snow and mountain activities or summer for gardens; off-season fog can reduce visibility.
Extend Azerbaijan. Four days covers the main Azerbaijan stops, but staying longer gives you more time to explore without rushing.
Plan the visit
Practical details
One by Omniyat - 2802 Sheikh Zayed Rd
Business Bay, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Kazbegi mountain tour
A full-day mountain excursion with stops including Zhinvali Dam, Ananuri Fortress, Gudauri, the Russia–Georgia Friendship Monument and honey tasting.
Kakheti Diverse Tour
A regional day tour featuring Georgian sweets, cheeses, traditional bread, Bodbe Basilica Monastery, Sighnaghi and wine and chacha tasting.
Southern Armenia tour
A history-focused journey through southern Armenia’s villages, churches and monasteries, with local explanations about architecture and food.
Gabala Mountains
A one-day Azerbaijan excursion to the Gabala mountain area, described as well organised and guided with explanations at each stop.
Baku city tour
A Baku itinerary covering the city’s major highlights as part of a four-day Azerbaijan programme.
Common Concerns
Long Days
The Kazbegi mountain tour ran from roughly 9am to 9pm and returned around 11pm after running nearly two hours late.
Dinner Excluded
Dinner was not included on the Kazbegi mountain tour, so budget and plan for an evening meal separately.
Booking Reassurance
One review found the online sales and customer-service process needed clearer information, faster replies and more timely confirmations.
Short Itineraries
Four days covered Azerbaijan’s major highlights, but one reviewer felt a longer stay would allow a more relaxed pace.
DXB
LOCAL
LOCAL
The Bottom Line
Holiday Factory packages trips from the UAE to destinations including Georgia, Azerbaijan, Armenia, Kazakhstan and Kyrgyzstan. Reviews show a strong focus on guided itineraries, airport-to-hotel coordination and on-ground assistance. Georgia trips can include the Kazbegi mountain tour, Kakheti food and wine experiences, and city walks through Tbilisi; Azerbaijan packages commonly include Baku and the Gabala Mountains.
The main draw is the guide-led experience. Travellers describe clear explanations of history and culture, enough time for photos, and thoughtful help with practical matters such as local vendors, border crossings and vegetarian meals. Hotels, breakfasts, transfers and airport welcomes also receive positive comments, with one Azerbaijan guest mentioning a private transfer and early hotel check-in.
There are a few planning points to keep in mind. Kazbegi is a demanding full-day outing: one group returned around 11pm, nearly two hours late, and dinner was not included. Four days in Azerbaijan covers the headline sights but may feel brief if you prefer a slower pace.
Since bookings are online, first-time customers should request detailed confirmations early. For Baku, reviews favour winter or summer; off-season fog can limit views.