Visa guidance
Customers describe the residence-visa process as responsive, clear and well supported from application through completion.
Jumeirah
Home Care is a Tadbeer domestic-worker centre in Jumeirah, helping families arrange maids and nannies, including residence-visa applications and live-in placements. Reviews point to responsive support, clear guidance during visa paperwork and, in one case, doorstep delivery of a maid booked online.
Source: Google Maps
Customers describe the residence-visa process as responsive, clear and well supported from application through completion.
One long-term customer says the team reviews available candidates against the family’s needs, reducing the need for separate interviews.
Several reviews mention prompt answers and follow-up, including support after the maid’s visa was finalised.
A family reported that its nanny was patient, caring and polite with the children, while another described its nanny as attentive and reliable.
An online booking review says the maid was sent to the customer’s doorstep exactly on time.
One two-year visa customer said the instructions and package details matched what had been agreed.
Confirm timing. If you are visiting for visa work, confirm queue cut-off times and whether the system is operating before setting out.
Document concerns. Keep written records of complaints and ask how escalation works; one reviewer said repeated requests to speak with a manager were not honoured.
Clarify packages. For a two-year maid visa, ask for the package details and required instructions upfront so you can compare them with the final paperwork.
Plan the visit
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 8:00 AM – 8:00 PM |
A customer used the centre to apply for a two-year residence visa for a maid and praised the communication throughout.
Reviews mention using the centre to find a live-in nanny, with one customer praising the assistance in selecting a caregiver.
A customer says the promised refund changed during processing and further deductions were made after visa cancellation without clear justification.
Two reviews allege that placed maids hit children; one customer also criticised the centre’s contract-focused response when raising the issue.
One reviewer says they were told to return a maid shortly after payment because she was allegedly wanted by police.
A visa customer reported that the final cost was higher than expected because additional charges were not shown in advance.
One customer reported being refused a queue number before the stated cut-off and encountering the same issue again when the system was down.
These are customer-reported mentions, not a current price list. Prices may have changed.
maid return under the contract
“The maid hits my kid and rather than getting me calmer they discussing as per the contract we will be getting 150 dhs/day as i need to give the maid back”Google review · March 2026
The Bottom Line
Home Care is a Tadbeer domestic-worker centre in Jumeirah where families can arrange a maid or nanny, apply for a maid’s residence visa and look for live-in childcare help. Reviews are especially positive about visa support: customers describe clear explanations, quick replies and assistance throughout a two-year application. One older review also says online booking led to a maid being delivered to the doorstep on time.
The service experience can depend heavily on the individual case and staff member. Some families praise careful candidate matching and nannies who were patient and caring with children. Others report serious placement concerns, including alleged harm to children, a maid recalled over an alleged police matter and an infestation traced to a worker’s belongings.
Those accounts are important to discuss before accepting anyone into your home. Money and process details deserve extra attention. Reviews mention a disputed refund after a maid was returned, deductions after visa cancellation and hidden visa-related costs.
Ask for fees, refund rules and replacement terms in writing rather than relying on verbal promises. If you are visiting the branch for visa work, confirm queue arrangements and system availability first; one customer reported being turned away without a queue number and returning to a system outage.