On-site training
Training continues after placement, with in-home coaching for skills such as ironing, cleaning and household organisation.
maids.cc + nannies + visa services
Business Bay
Based in Business Bay, maids.cc is a home help agency for hiring maids and nannies, processing maid visas and arranging home support. Reviews particularly highlight its in-home training, from newborn care and childcare to cooking lessons tailored to a household’s requirements.
Reputation Score
4.8
★★★★★
171 ratings
Source: Google Maps
The Good Stuff
Tailored coaching
Trainers discuss household preferences in advance, then cover specific rooms, standards, tools and task flow rather than relying on generic instruction.
Cooking lessons
Cooking sessions are hands-on: one review describes shopping with the maid, while others mention Indian, Pakistani and everyday family dishes.
Candidate matching
Customers say the agency listens to selection conditions and presents candidates that match the household’s stated requirements.
Clear guidance
Several reviews praise patient explanations, practical demonstrations and follow-up to check whether training is working in daily life.
Tips for a Better Visit
Request a person. If the automated chat is not useful, ask to speak with an actual customer-service representative before choosing a maid.
Specify requirements. Write down your selection conditions clearly; customers found that detailed requirements helped produce better-matched candidates.
Book training. If a placed helper needs improvement, ask about on-site training rather than assuming the initial placement is the end of the support.
Plan follow-up. For childcare training, ask for a follow-up so you can check that the advice is being applied practically at home.
Choose dishes. For cooking lessons, name the cuisines or meals you need; reviews mention Pakistani food, lunchbox recipes and breakfast dishes.
Plan the visit
Practical details
Mall - Bay Avenue - Ground floor, Gate 5 - opposite to Amer center - Avenue
Business Bay, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Newborn care
Newborn care training covers practical topics thoroughly and gives families more confidence in a nanny’s daily care.
Housekeeping training
Housekeeping training can cover cleaning, dusting, organisation, scheduling and working more efficiently.
Healthy lunchbox recipes
Healthy lunchbox recipes are taught with everyday practicality in mind, including options that appealed to a fussy child.
Common Concerns
Mixed placements
One customer said several previously placed maids were disappointing, so the placement experience may not be consistently smooth.
AI friction
A reviewer disliked the heavy use of AI in customer service and advised speaking with a real person for a better hiring experience.
DXB
LOCAL
LOCAL
The Bottom Line
cc in Business Bay combines maid and nanny placement with visa processing and ongoing household support. The clearest strength in these reviews is its in-home training: families book help with housekeeping, ironing, childcare and cooking, rather than being left to manage gaps after placement themselves. The training is notably practical.
Sessions have covered newborn care, toddler patience and communication, deep cleaning across bathrooms, bedrooms, living rooms and kitchens, plus cooking lessons where the maid shops for ingredients and prepares dishes under guidance. One family used the service for simple, healthy lunchbox recipes that even a fussy child ate; another praised Pakistani cooking lessons. Trainers also help organise schedules, improve speed and choose tools that make tasks more efficient.
The placement side gets praise when the family gives detailed selection conditions and receives candidates matched to them. Communication is another recurring positive, including clear explanations and follow-up. Still, the experience is not flawless: one reviewer reported having several disappointing maids, and another disliked the heavy reliance on AI customer service.
For a smoother start, speak with an actual person, state your requirements precisely and ask about follow-up training if the helper needs support after joining.