Custom Fabrication
A compact Front Runner roof rack was adapted to carry a 2-inch hitch carrier with strong, clean welds and a solid fit.
Icon Auto Offroad Garage
Al Quoz
Icon Auto Offroad Garage is an Al Quoz workshop focused on off-road vehicle servicing, accessories and custom fabrication. Reviews are especially useful for tow-hitch fitting and bespoke work such as adapting a roof rack or trailer for a specific vehicle.
Reputation Score
4.4
★★★★☆
424 ratings
Source: Google Maps
The Good Stuff
Tow Hitches
Reviewers report OEM-style tow-hitch fitting on vehicles including a Nissan Xterra, Prado, Defender and GLC43.
Quick Turnaround
One Prado tow-hitch installation took three hours, while another hitch job was completed within four days.
Bike Racks
The workshop has helped customers use bike racks with barely visible tow bars and correctly fitted hitch-mounted racks.
Compressor Fitting
An onboard compressor installation was described as neat, with advice on its location and useful additional accessories.
Clear Explanations
A Mini owner said the team explained complicated issues clearly and returned the car running like new.
Electrical Help
One customer had an electrical lighting problem fixed immediately without an appointment or waiting.
Tips for a Better Visit
Confirm Layout. For custom storage or fabrication, get the side, measurements and final design written down before paying or handing over the car.
Check Invoices. Review the job card and invoice at collection; one customer was charged for work they said had not been done.
Follow Up. Do not rely on a promised callback alone. Follow up actively if WhatsApp or phone replies stop.
Allow Time. Ask for a firm completion estimate before booking: reported hitch jobs ranged from three hours to five days.
Inspect Campers. If buying or collecting a camper, inspect welds, spare-wheel mounts, hoses, pumps and hinges before accepting it.
Compare Quotes. For larger jobs, compare the quote and expected vehicle-holding time with another garage before committing.
Plan the visit
Practical details
Icon Base Camp - First Al Khail St
Al Qouz Third - Al Quoz, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 4:30 PM |
| Sun | Closed |
Popular Mentions
Rear bumper
The fabrication team rebuilt a Pajero rear bumper with carefully measured alignment for tougher off-road use.
Transmission repair
A Jeep Wrangler owner reported prompt, thoughtful transmission repair and useful feedback during the service.
Common Concerns
Communication
Several reviews report unanswered WhatsApp messages, missed callbacks and repeated chasing for vehicle updates.
Work Disputes
A customer said incorrect work was partly continued despite repeated refusal and that a 3,000 AED advance was not fully refunded.
Quality Concerns
Reviews allege poor workmanship, including work billed but not completed and an ARB compressor mounting mistake.
Camper Problems
One camper review reports broken welds, a fallen spare tyre, failed water equipment and loose hinge bolts after limited use.
Variable Pricing
One reviewer said the same job cost much less elsewhere and required leaving the car for three days.
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The Bottom Line
Icon Auto Offroad Garage in Al Quoz is geared towards off-road owners who need more than routine servicing. Customers have used it for tow-hitch installations, bike-rack compatibility, onboard compressor fitting and genuinely bespoke fabrication. One unusual job adapted a compact Front Runner roof rack to carry a 2-inch hitch carrier; the reviewer said the finished fabrication was strong, clean and solid.
Turnaround can be impressively short for a defined job: one Prado hitch took three hours, while other custom hitch work took four or five days. Several customers also praise the fit and finish, including OEM-style work on a Nissan Xterra and a tow bar on a GLC43 that other garages reportedly considered impractical. Explanations and advice are another recurring positive, particularly around off-road modifications.
The caution is inconsistency. Recent reviews describe unanswered WhatsApp messages, missed callbacks, incorrect diagnostics, incomplete billed work and quality problems with a camper. One customer also disputes a 3,000 AED advance payment after a custom storage installation did not match the requested right-side layout.
Before authorising work, confirm the design and scope in writing, check the job card and invoice at collection, and compare larger-job quotes. The workshop may suit technically specific 4x4 projects, but communication and quality-control expectations should be explicit.