Clean Cars
Customers commonly received clean, well-maintained vehicles, including a Nissan Kicks 2024 model and a Nissan Sunny.
Indigo Rent A Car
Business Bay
Indigo Rent A Car is a Business Bay car rental agency offering short- and longer-term rentals, including cars such as the Nissan Kicks 2024 model. Reviews often praise its clean vehicles, no-deposit options and straightforward booking, though deposit handling and extra charges deserve careful checking.
Reputation Score
3.5
★★★★☆
1,140 ratings
Source: Google Maps
The Good Stuff
No Deposit
Some bookings include a no-deposit option, either as a promotion or through a deposit-waiver fee.
Quick Booking
Several customers described booking, paperwork and handover as smooth, quick and hassle-free.
Car Delivery
One customer reported that the car was delivered to their location on time, with 24-hour support for issues.
Fair Pricing
Some repeat renters found the prices fair compared with other rental options in Dubai.
Tips for a Better Visit
Inspect Thoroughly. Photograph every existing mark at pickup and compare it at return; reviews include disputes over scratches and colour transfer.
Confirm Deposits. Ask for the full deposit, waiver fee and refund timeline before booking, especially if you have a new UAE licence.
Get Documents. Request the agreement and invoice during handover rather than assuming they will be provided immediately.
Verify Fines. For any parking or toll charge, ask for evidence and verify it independently before paying.
Check Fuel. Start with enough fuel to reach a petrol station; one renter barely made it there after collection.
Check Mileage. Confirm the included kilometre allowance and renewal rules, as one customer reported being given roughly 170 kilometres.
Plan the visit
Practical details
Oxford Tower - opp. Alkhalil Rd
Business Bay, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | 9:00 AM – 7:00 PM |
Common Concerns
Deposit Delays
A customer reported that a 2,000 deposit still had not been returned after five months.
Damage Charges
Reviews describe disputed scratch charges, including 1,400 AED for a mark that one customer said wiped off.
Fine Disputes
Customers reported being pressed to pay disputed fines and being charged more than the actual Salik toll amount.
Vehicle Problems
One customer waited almost two hours and was then given a defective car; another reported repeated breakdowns.
Uneven Service
Although many reviews praise helpful staff, others describe rude, dismissive or unhelpful customer service during problems.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
25AED
first order
“Beat car rental in Dubai absolutely smooth experience! Booked my car online for first order they only charged 25AED only with no deposit 🤩 and picked it up within 15 minutes — no hidden charges, no unnecessary deposits”Google review · November 2025
1400 AED
small mark
“They pressured and threatened me, even mentioning the police, and forced me to pay 1400 AED for that small mark, which wasn’t even permanent and could be wiped off easily”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
Indigo Rent A Car in Business Bay is worth considering if you want a clean vehicle, quick booking or a promotional no-deposit rental. Reviews mention cars such as the Nissan Kicks 2024 model and Nissan Sunny, along with delivery to a customer’s location. Several renters found the paperwork and handover smooth, and some said the vehicles were ready on time and in good condition.
The experience is not consistent, especially once something goes wrong. Positive reviews describe cooperative, professional support, while negative accounts mention rude responses, long waits and breakdowns. One customer waited nearly two hours before receiving a defective car; another said a vehicle broke down several times and support was difficult to obtain.
Treat the advertised price as a starting point, not the whole decision. Ask in writing about deposits, waiver fees, mileage, fuel, Salik, parking fines and the refund timeline. Deposit complaints range from a 2,000 AED balance held for five months to claims of unexpected deposits for newer UAE licences.
Damage charges are another recurring concern, including disputed 1,400 AED and 3,000 AED scratch fees. Photograph the car at pickup, obtain the agreement and invoice, and verify any fine independently before paying.