Long-term reliability
Several customers describe years of on-time, dependable pool maintenance, including one 16-year customer.
Island King Pools LLC
Al Quoz
Island King Pools LLC is a swimming pool contractor in Al Quoz, focused on ongoing pool cleaning and maintenance. Reviews also mention practical help such as draining and refilling pools, replacing leaking filters, and handling equipment issues, though repair and follow-up experiences vary considerably.
Reputation Score
3.9
★★★★☆
104 ratings
Source: Google Maps
The Good Stuff
Clean pools
Customers report consistently clean or sparkling pools, with some noting attention to the surrounding pool area as well.
Quick responses
Reviews mention prompt replies and quick attendance when maintenance issues or breakdowns arise.
After-hours help
Some customers say the team provides maintenance assistance beyond normal office hours when needed.
Filter replacement
A customer praised the team for replacing a leaking filter and repositioning the new unit carefully before setting it up.
Water checks
One long-term customer specifically valued checks of water quality and pool equipment inspections as part of routine care.
Flexible service
A review says the company provides different maintenance and cleaning options tailored to individual property needs.
Tips for a Better Visit
Confirm visits. For repairs, get the appointment and arrival commitment in writing; one review reports three missed same-day confirmations.
Request records. Ask how chemical use, water readings, and maintenance results will be documented before starting a contract.
Clarify diagnosis. Before approving a costly repair, ask for a confirmed diagnosis and a written explanation of what the quote covers.
Inspect repairs. Check retiling, regrouting, and surrounding finishes promptly after completion, since one customer reported poor workmanship.
Discuss chemicals. If your household has specific sensitivities or a specialist pool finish, ask clearly about chemical quantities and suitability.
Set escalation. Agree who handles unresolved complaints and how quickly management will respond, as several reviews mention weak follow-up.
Plan the visit
Practical details
Ghoshi Warehouse Village(Old - WH 25 - Street 20A
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | 8:00 AM – 5:00 PM |
| Sun | Closed |
Popular Mentions
Gold package
A customer using the gold package said their pool remained in the same condition as when it was installed.
draining and refilling a pool
One review specifically praises the company for making the draining and refilling service easy to arrange.
Common Concerns
Inconsistent cleaning
One customer said service quality changed depending on which cleaner attended.
Poor follow-up
Several reviews describe unresponsive management or customer service after complaints, repairs, or payment.
Missed appointments
A customer reported three confirmed same-day visits that never happened, without notice.
Repair disputes
Reviews include complaints about unresolved leaks, uncertain diagnoses, and charges for repairs that did not fix the problem.
Workmanship concerns
A customer reported that months of pool retiling and regrouting were completed to a poor standard.
DXB
LOCAL
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The Bottom Line
Island King Pools LLC handles recurring pool cleaning and maintenance in Al Quoz, with reviews also mentioning draining and refilling, filter replacement, water-quality checks, equipment inspections, and repair work. The strongest reason to consider it is continuity: customers describe using the company for one, two, five, and even 16 years, with pools kept clean and maintenance visits often arriving on time. Responsiveness is another clear positive in many recent reviews.
Customers mention prompt replies, quick attendance when pumps or other equipment fail, and occasional assistance after office hours. One filter replacement review says the team moved the new unit to a better position and spent considerable time setting it up. A gold-package customer said the pool remained in the same condition as day one.
The caution is the unevenness. Other customers report inconsistent cleaning, missed appointments, unresolved leaks, poor retiling and regrouting, property damage, and management that did not respond after complaints. One older review alleges excessive chlorine damaged grout and tiles, while another says maintenance records were handwritten with no reports available.
Before signing, clarify chemical monitoring, documentation, repair diagnosis, attendance, pricing, and the escalation process for unfinished work. The review history suggests the experience can depend heavily on the team and follow-up received.