Thorough diagnostics
A complete inspection identified incorrectly connected filter pipes, a faulty transformer and a faulty timer that others had missed.
Pools R Us Dubai LLC
Al Quoz
Pools R Us Dubai LLC is a swimming pool repair and maintenance company in Al Quoz. Reviews point to full renovations, re-tiling, equipment repairs and ongoing cleaning, with customers also describing pump, skimmer and waterproofing work.
Reputation Score
4.6
★★★★★
132 ratings
Source: Google Maps
The Good Stuff
Renovation work
The team handled a full renovation with layout changes, new skimmers, waterproofing and tiling.
Consistent maintenance
Long-term customers describe regular cleaning, chemical monitoring and prompt recommendations when equipment needs replacing.
Quick response
One pool problem was inspected the same day and solved in less than a day after an early return visit.
Clean finishing
A pool-channel repair was completed on schedule without leaving mess behind.
Complex modifications
Reviews describe the team handling pool repairs, outdoor tiling and complex modifications without hassle.
Reasonable pricing
One customer compared two other quotes and found the pool re-tiling price reasonable.
Tips for a Better Visit
Request inspection. For equipment problems, ask for a complete systems inspection; one review says it uncovered incorrectly connected filter pipes and faulty controls.
Clarify scope. Confirm whether you need a one-time clean or a monthly service before work starts, since one customer reported confusion over that distinction.
Confirm timing. Ask for the completion timeframe in writing; a customer specifically praised work delivered within the promised timing.
Ask about monitoring. For regular service, ask whether cleaning, chemical levels and water status will be monitored as part of the arrangement.
Consider contract. If you need ongoing care, ask about an annual maintenance contract; one customer switched after a thorough initial assessment.
Compare quotes. For re-tiling, compare quotes first; one customer had two others and still found the final pricing reasonable.
Plan the visit
Practical details
44 Street 16B
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:30 AM – 5:00 PM |
| Tue | 8:30 AM – 5:00 PM |
| Wed | 8:30 AM – 5:00 PM |
| Thu | 8:30 AM – 5:00 PM |
| Fri | 8:30 AM – 5:00 PM |
| Sat | 8:30 AM – 3:00 PM |
| Sun | Closed |
Popular Mentions
Pool maintenance
Long-term customers use the company for scheduled cleaning and maintenance, including twice-weekly visits in one case.
New pump
One re-tiling project also included fitting a new pump and was completed on time.
Chiller/warmer
A chiller/warmer installation was completed over two days and described as working well.
Safety fence
One customer says the company first built a safety fence around the pool before taking on weekly maintenance.
Common Concerns
Missed appointment
One reviewer reported a late arrival, an uncompleted one-time cleaning and a promised follow-up that did not happen.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
400 dirhams per month
service for cleaning the pool
“… they arrived, walked around the garden, didn’t clean pool and left and after 2 hours they sent an SMS: we can make you a service for cleaning the pool 400 dirhams per month!!”Google review · April 2024
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The Bottom Line
Pools R Us Dubai LLC handles swimming pool repairs and maintenance from Al Quoz. The reviews are most useful for owners deciding between a quick fix and a larger refurbishment: customers describe full pool renovations with layout changes, re-tiling, waterproofing and new skimmers, as well as repairs to pumps and pool channels. Ongoing maintenance is another strong thread.
Reviews mention regular cleaning, chemical-level checks and close monitoring of water status. One customer with a neglected villa pool says a full inspection found incorrectly connected filter pipes, a faulty lights transformer and a faulty timer, then rectified the problems. That kind of diagnostic work may matter more than a routine clean if the equipment has never worked properly.
Customers often report prompt responses and work completed within agreed timeframes. A same-day inspection led to a solution in less than a day, while another repair was finished without mess. Pricing is not always described as the cheapest, although one re-tiling customer found it reasonable after comparing two other quotes.
There is one clear caution: a reviewer reported a missed appointment, an incomplete one-time cleaning and poor follow-up. Confirm the exact scope, whether the service is one-off or monthly, and the promised timing before work begins.