Careful consultations
Stylists are often praised for listening closely, explaining the process and shaping the result around the client’s request.
Ivy Beauty & Bubbles Hotel Indigo Business Bay
Business Bay
Ivy Beauty & Bubbles at Hotel Indigo is a beauty salon in Business Bay focused on hair services. Reviews most often point to balayage and highlights, with consultations that can include strand testing and advice on protecting hair health.
Reputation Score
4.9
★★★★★
2,573 ratings
Source: Google Maps
The Good Stuff
Strand testing
For previously treated or fragile hair, reviews describe strand tests before colouring and treatment choices based on hair condition.
Natural balayage
Several customers describe balayage as softly blended, natural-looking and well balanced rather than harsh or stripy.
Hair health
Some reviews credit the team with prioritising hair condition, including recommending strengthening treatment instead of forcing a bleach service.
Welcoming atmosphere
Customers describe the salon as friendly, professional and relaxing, with a warm welcome from arrival through the appointment.
Aftercare advice
One repeat customer says the recommended aftercare noticeably improved hair health after colouring and styling.
Tips for a Better Visit
Request testing. If your hair has previous treatments, ask for a strand test before colouring; one review says this was done before work began.
Clarify timing. Confirm the expected duration and sequence of every package service before booking; one customer expected multiple services in around 2.5 hours.
Discuss colour. Bring a clear shade reference and repeat your preferred tone during consultation, as reviews include darker and yellow results than requested.
Disclose treatments. Tell the salon about keratin or other recent treatments and ask what can safely be combined with balayage.
Confirm payment. Before paying, check that the bill matches the services completed and request a receipt, especially for package bookings.
Plan arrival. For the hotel branch, ask for the access and parking instructions in advance; one visitor received clear WhatsApp guidance for valet parking.
Plan the visit
Practical details
Marasi Dr
Business Bay, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Popular Mentions
Highlights
Customers mention highlights as a transformation service, including work on previously damaged hair.
Hair coloring
Hair colouring reviews range from very positive shade matching to complaints about darker or yellower-than-requested results.
Brazilian Blowout treatment
A Brazilian Blowout treatment is specifically mentioned as a recent treatment affecting whether balayage was considered safe.
Hair mask treatment
A hair mask treatment was recommended as a strengthening alternative when balayage was considered too harsh.
Premium package
One customer booked a premium package after receiving advance guidance about hair type, treatments and hotel parking access.
Common Concerns
Long waits
Two reviews report waits of more than an hour, with one customer spending over four and a half hours at the salon.
Colour mismatch
Some customers received darker, yellower or more uneven colour than requested, including after a corrective visit.
Package dispute
One customer says they received only part of a balayage package but were still charged the full package price.
Receipt issue
A customer says payment was requested in cash and that no receipt was provided.
Hair damage
One colouring experience left the customer reporting dryness and burned ends after high-intensity lightening.
DXB
LOCAL
LOCAL
The Bottom Line
Ivy Beauty & Bubbles at Hotel Indigo is a Business Bay salon where customers come mainly for balayage, highlights, colour correction and styling. The strongest pattern in the reviews is careful, personalised hair work: clients describe natural-looking balayage, close attention to the requested shade and clear explanations before colouring. Several also mention strand testing or advice to protect hair that has already had keratin or other treatments.
The experience is not completely consistent. Many customers describe a warm, relaxed team and leave delighted with their colour, haircut or blow-dry. Others report waits of more than an hour, nearly five hours in the salon, or colour that came out darker, yellower or more uneven than requested.
One customer says a booked balayage package was not completed but was charged in full, and another reports no receipt after being asked to pay cash. For a first visit, disclose any recent treatments, ask whether a strand test is appropriate, and confirm exactly what a package includes, how long it should take and what happens if the planned service is declined. Hotel access and valet parking can be clarified through WhatsApp before arrival.