Fast Fixes
One customer says a wrong-item delivery was corrected within a day.
Jashanmal Head Office
Al Barsha
Jashanmal Head Office in Al Barsha is mainly a corporate customer-support and escalation point connected to Jashanmal’s online and appliance retail business. Reviews mention refrigerators, coffee machines and other household products, with the head office sometimes resolving cases faster than branch-level support.
Reputation Score
3.8
★★★★☆
196 ratings
Source: Google Maps
The Good Stuff
Replacement Help
A difficult coffee-machine case ended with a more suitable replacement being offered free of charge.
Head Office
One head-office escalation received a follow-up within two hours and approval for a replacement.
Easy Parking
A business visitor reported easy RTA parking and a straightforward exit to Sheikh Zayed Road.
Tips for a Better Visit
Check Stock. Confirm an item is physically available before paying; one laptop backpack was out of stock after the money was deducted.
Check Returns. Ask about return charges and refund method before ordering, as an unused refrigerator return reportedly carried a 30% fee.
Keep Tickets. Save your ticket number and dated correspondence; a missing-item customer filed a support ticket immediately after partial delivery.
Request Timelines. Get a written delivery or refund timeline rather than relying on repeated verbal promises.
Use Parking. For a business visit, RTA parking was described as easy, with a basic-traffic exit to SZR.
Plan the visit
Practical details
Al Barsha First - Al Barsha - Dubai
Al Barsha First - Al Barsha, Dubai
| Mon | 8:30 AM – 6:00 PM |
| Tue | 8:30 AM – 6:00 PM |
| Wed | 8:30 AM – 6:00 PM |
| Thu | 8:30 AM – 6:00 PM |
| Fri | 8:30 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Refrigerator
Refrigerators appear repeatedly in delivery and after-sales complaints, including units that stopped working soon after purchase.
Clark shoes
Clark shoes were ordered online, with one review describing slow replies and delivery.
Microwave
A microwave order was reportedly still undelivered six days after purchase.
Crockery
One review specifically highlights crockery as a range that can be difficult to find elsewhere.
Common Concerns
Delivery Delays
Reviews describe orders arriving late or not arriving after repeated promised delivery dates.
Slow Refunds
Refunds have reportedly remained unresolved for weeks, including a missing-order case still open nearly a month later.
Poor Communication
Customers report unanswered emails, calls, WhatsApp messages and support tickets closed without explanations.
Return Fees
An unused refrigerator return reportedly involved a charge of 30% of its value.
Repair Delays
Appliance after-sales support has included lengthy waits; one oven service request had no update after almost four months.
DXB
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The Bottom Line
Jashanmal Head Office in Al Barsha is a corporate support point rather than a review-rich destination in its own right. The surrounding customer feedback is mostly about buying household goods online or getting help after purchase. Products mentioned include refrigerators, coffee machines, Clark shoes, microwaves and crockery, with crockery noted as something that can be hard to find elsewhere.
The strongest reason to try the head office is escalation. One customer says a Delonghi coffee-machine replacement was approved within two hours after the branch had failed to explain its rejection. Another says a wrong delivery was sorted out in a day, and a separate case ended with a superior replacement offered free.
The bigger pattern is difficult after-sales service. Reviews describe refrigerators delayed for weeks or months, appliances taken for repair without clear technical explanations, support tickets closed without resolution, and unanswered calls, emails and WhatsApp messages. Refunds are another recurring concern: one missing-order case remained unresolved nearly a month later, while another customer said a cancelled order took three weeks without a response.
If you order, confirm stock and return terms first, keep every ticket number, and request a written timeline. For an in-person visit, one reviewer found RTA parking easy and the exit to SZR manageable.