Fast luggage fixes
Several luggage repairs, including wheels, locks and zippers, were completed in about 5–20 minutes.
Jashanmal Service Center - Al Qouz
Al Quoz
Jashanmal Service Center in Al Quoz handles repairs, warranty cases and installations for luggage and household appliances. Reviews suggest it is especially useful for quick suitcase fixes and hands-on help with coffee machines and washing machines, though turnaround times can vary sharply.
Reputation Score
4.5
★★★★★
4,180 ratings
Source: Google Maps
The Good Stuff
Clear guidance
Technicians sometimes explain the fault and show customers how to use or maintain the appliance properly.
On-site repairs
A Hoover vacuum repair was completed on the spot, allowing the customer to leave without a return visit.
Warranty support
A suitcase warranty case resulted in an exact replacement handled as a quick, stress-free process.
Careful installation
Washing machine installation included quick work and cleaning up afterwards.
Reasonable repair
One customer said the necessary work on a Kenwood appliance was reasonably priced rather than overcharged.
Tips for a Better Visit
Confirm coverage. Before leaving a DeLonghi machine, confirm that your exact model is serviced; one Eletta owner learned otherwise after 10 days.
Bring documents. Take your invoice or receipt and proof of purchase, as these were requested for a DeLonghi case and a luggage replacement.
Get written timing. Ask for a written completion date and follow up early; an air fryer promised in two weeks took nearly two months.
Try walk-in fixes. For straightforward luggage problems, visiting in person may pay off: a Delsey zip puller was fixed in 10 minutes.
Plan the visit
Practical details
22 19D Street
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 8:30 AM – 2:30 PM |
| Tue | 8:30 AM – 2:30 PM |
| Wed | 8:30 AM – 2:30 PM |
| Thu | 8:30 AM – 2:30 PM |
| Fri | 8:30 AM – 2:30 PM |
| Sat | 8:30 AM – 2:30 PM |
| Sun | Closed |
Popular Mentions
Delsey luggage
Delsey customers describe quick wheel, zipper and general luggage repairs, including work completed in around 10 minutes.
DeLonghi coffee machine
Customers mention diagnosis, repair and practical maintenance guidance for DeLonghi coffee machines.
coffee machine
Coffee machine repairs are described as smooth in some reviews, with one issue identified and fixed efficiently.
Oven
Customers can seek help with oven spare parts; one customer needed an oven element arranged through the center.
Common Concerns
Long delays
Appliances promised in days or weeks sometimes remained with the center for over a month or nearly two months.
Poor updates
Multiple customers reported having to chase calls and emails because promised follow-ups did not arrive.
Unclear coverage
A customer supplied invoice and purchase proof, then learned after 10 days that the DeLonghi Eletta line was not serviced.
Careless handling
One returned air fryer was dirty, extremely hot and still in the supermarket bag used at drop-off.
Repair dispute
A customer said a Hoover fridge came back non-functional after a month and disputed an AED 1,000 repair bill.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 200
single service visit
“I had to wait two weeks just for a single service visit, for which I paid AED 200”Google review · March 2026
AED 1,000
repair
“To make matters worse, they’ve now fabricated a bill for AED 1,000 for a "repair" that clearly never happened”Google review · March 2026
DXB
LOCAL
LOCAL
The Bottom Line
Jashanmal Service Center in Al Quoz covers both luggage repairs and household-appliance support. Customers have brought in Delsey and other suitcases for wheel, lock and zipper work, while the appliance side handles washing machines, coffee machines, ovens, vacuums and larger items such as fridges and dishwashers. The strongest pattern is speed on simple luggage jobs: several reviews describe fixes completed in roughly 5–20 minutes, including a wheel replacement needed before a same-day trip.
The appliance experience is more uneven. Some repairs were done on the spot, with technicians explaining the fault and maintenance steps, and installation reviews mention washing machines and cooking ranges being fitted cleanly. Warranty replacements can also be smooth, including an exact suitcase replacement.
Those positives sit alongside repeated complaints about unanswered emails, missing callbacks and repair delays stretching from a promised few days to four weeks or nearly two months. If you visit, bring proof of purchase and confirm that your exact model is covered before handing over an appliance; one DeLonghi Eletta owner discovered after 10 days that the line was not serviced. For luggage, a walk-in visit may be worthwhile when the repair is simple.
For larger appliances, get the expected timeline and fees in writing, then keep following up rather than relying on promised callbacks.