Appointment Booking
The newer appointment system has reduced waiting for passport renewals, with one visitor completing the visit in under 10 minutes.
القنصلية الأردنية في دبي Jordanian Consulate in Dubai
Umm Hurair
The Jordanian Consulate in Dubai is the Hashemite Kingdom of Jordan’s consular office for Dubai and the northern Emirates, located in Umm Hurair. Visitors use it for services such as passport renewal, powers of attorney, visa applications and document attestation, with recent reviews noting much faster processing when appointments are booked.
Reputation Score
3.7
★★★★☆
767 ratings
Source: Google Maps
The Good Stuff
Fast Delivery
A recent passport-renewal review says the new passport is delivered within 48 hours after the consulate visit.
Quick Attestation
Document attestation was reported to take around 10 minutes and cost nothing in that visitor’s case.
Power Of Attorney
A visitor completed a power of attorney in less than 30 minutes, despite describing the wider experience as mixed.
Helpful Staff
Several reviews describe staff as cooperative, friendly and willing to help with paperwork and questions.
Quick Visa
One tourist visa applicant received a stamped 30-day single-entry visa in about 15 minutes.
Tips for a Better Visit
Book Ahead. For passport renewal, start on the CSPD e-services site, wait for booking approval, then schedule through the MFA appointment page.
Use Arabic. The CSPD English page was reported as broken; use the Arabic site and try private browsing if it shows a white screen.
Bring Data. Keep mobile data available: payment is online, while phones may have to be left in a locker at the gate.
Get A Token. After entering, ask reception for a token and the EMX delivery paper rather than waiting for unclear instructions.
Verify Hours. Confirm the opening schedule before travelling instead of relying only on Google Maps or the call-centre timings.
Allow Time. Even with online applications, older reviews describe separate visits and long waits, so avoid scheduling a tight onward commitment.
Plan the visit
Practical details
Khalid Bin Al Waleed Rd
Umm Hurair First - Umm Hurair 1, Dubai
| Mon | 8:30 AM – 3:00 PM |
| Tue | 8:30 AM – 3:00 PM |
| Wed | 8:30 AM – 3:00 PM |
| Thu | 8:30 AM – 3:00 PM |
| Fri | 8:30 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Unclear Steps
The passport-renewal process can require instructions from several desks, with limited signage and unclear messages.
Inconsistent Queues
Waiting times vary sharply: one review reported more than four hours to submit passport-renewal documents.
Phone Support
Customers report that calls often redirect them to the website instead of reaching a representative who can answer questions.
Timing Confusion
Reviewers warn that the published Google Maps and call-centre hours may not match the actual schedule.
Parking Issues
Parking is a recurring practical problem, according to visitors who found no available spaces near the consulate.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
270 Dirhams
Single Entry Visa valid for 30 days
“They charged me 270 Dirhams in cash at counter #5 for Single Entry Visa valid for 30 days & stay duration also for 30 days after entry into Kingdom of Jordan”Google review · May 2021
DXB
LOCAL
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The Bottom Line
The Jordanian Consulate in Dubai handles practical consular work for Jordanian visitors and others, including passport renewal, powers of attorney, tourist visas and document attestation. It is in Umm Hurair. Recent reviews show a noticeable improvement for passport renewals when the online appointment route works: one visitor finished the on-site part in under 10 minutes, while another said the new passport would be delivered within 48 hours.
The experience is still quite dependent on the process you follow. Passport applicants now begin through CSPD e-services, wait for approval, then book through the MFA appointment page. Payment is online, and the passport is handed over for delivery after the visit.
The system is not especially intuitive: the English CSPD page was reported as broken, instructions can arrive in stages, and phones may need to be left at the gate even though they are needed for payment. Staff are often described as friendly, cooperative and genuinely helpful, and powers of attorney and attestations have been completed in under 30 minutes or around 10 minutes. On the other hand, queues have historically ranged from quick visits to more than four hours, while phone support and published opening times attract regular complaints.
Check the latest instructions, allow extra time and do not count on nearby parking.