Competitive rates
Customers often report better exchange rates than other exchanges, including for remittances.
Joyalukkas Exchange Lulu Qusais Branch
Al Qusais
Joyalukkas Exchange Lulu Qusais Branch, located at Lulu Hypermarket Al Qusais, handles money transfers and foreign currency exchange. Customers mainly consider it for competitive rates, international remittances and, in many reviews, quick crediting with staff who explain the process clearly.
Reputation Score
4.8
★★★★★
198 ratings
Source: Google Maps
The Good Stuff
Fast crediting
Several reviews describe transfers being credited immediately or very quickly, including a Saudi remittance.
Clear guidance
The AED-to-GBP transfer process was explained well, with options discussed and a suggested route.
Welcoming service
Reviews commonly describe the counter team as welcoming, patient, polite and helpful during transactions.
Useful app
One regular remittance customer found the Joyalukkas Exchange app user-friendly and quick.
Tips for a Better Visit
Check timing. Ask how long your transfer should take before sending; one review reports the family recipient waiting over a week.
Clarify requirements. For a large transaction, confirm release requirements and expected timing first, as one review reports a 3–4 hour release.
Compare rates. Compare the quoted rate with another Joyalukkas branch before proceeding; one customer reported a lower rate here.
Avoid peaks. If your schedule is flexible, try visiting outside peak hours because occasional delays are mentioned during busy periods.
Plan the visit
Practical details
Shop No- 40 Ground Floor Lulu Hypermarket Qusais
Al Qusais - Al Qusais 1, Dubai
| Mon | 8:30 AM – 11:00 PM |
| Tue | 8:30 AM – 11:00 PM |
| Wed | 8:30 AM – 11:00 PM |
| Thu | 8:30 AM – 11:00 PM |
| Fri | 8:30 AM – 11:30 PM |
| Sat | 8:30 AM – 11:30 PM |
| Sun | 8:30 AM – 11:00 PM |
Popular Mentions
International transfers
Customers mention fast international remittances, including a transfer sent to Portugal.
Foreign currency exchange
The branch is mentioned for foreign currency exchange, with customers seeking rates for travel currencies.
WPS services
One review specifically notes WPS as an additional service available at the branch.
Common Concerns
Transfer delays
One customer said a remittance was still not received by their family after more than a week.
Large transfers
A review reports a big transaction taking three to four hours to release, with another credit arriving after three days.
Transaction refusal
A customer said a genuine transaction was rejected because of one dot and no manager was made available.
Slow support
One visitor reported a long wait while their questions were not properly addressed.
DXB
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The Bottom Line
Joyalukkas Exchange Lulu Qusais Branch, at Lulu Hypermarket Al Qusais, is used for remittances and foreign currency exchange. Reviews mention international transfers to Portugal and Saudi, AED-to-GBP guidance, and transfers involving the Philippines and India. Many customers describe the process as smooth, with immediate or fast crediting.
Rates are one of the branch’s clearest attractions. Customers often say the offers are competitive or better than other exchanges, while the branch also handles WPS services. One regular customer praised the Joyalukkas Exchange app as user-friendly and quick.
Staff are frequently described as welcoming, patient and willing to explain transfer options. There is a real timing caveat. One family reportedly waited more than a week for a remittance, while another review says a large transaction took three to four hours to release and a separate credit arrived after three days.
A further complaint describes a transaction rejected over “one dot”, with no manager available, and another mentions a long wait with unanswered queries. Before sending money, compare the quoted rate, ask for the expected crediting time and clarify requirements for larger transfers. If possible, avoid peak hours, when delays are more likely.