Lost Items
The lost-and-found team has helped recover wallets, phones, bags and even a passport after taxi journeys.
Kabi taxi company
Al Quoz
Kabi Taxi Company is a Dubai taxi service operating from Al Quoz, with rides across the city. Reviews point to modern, clean vehicles, transparent fares and practical touches such as phone charging, while the lost-and-found team has helped return phones, wallets and travel documents.
Reputation Score
3.4
★★★☆☆
825 ratings
Source: Google Maps
The Good Stuff
Clean Vehicles
One rider described the vehicle as modern, exceptionally clean and comfortable.
Phone Charging
Some taxis include a phone-charging option, a useful extra when you are navigating Dubai or heading to the airport.
Clear Identification
Taxi status lights and clearly displayed driver identification made one passenger feel the ride was more transparent.
Helpful Drivers
Some drivers are praised for being friendly, professional, safe and familiar with Dubai’s roads.
Tips for a Better Visit
Check Routes. Watch the route on your phone and question a detour early; one ride’s longer route produced an AED 88 fare.
Keep Receipts. Save the card receipt and bank confirmation in case the payment system later shows the fare as unpaid.
Confirm Drop-Off. State the exact destination before leaving and check the driver follows it; one passenger was taken to Mall of the Emirates instead.
Allow Time. Do not rely on a quick support call for an urgent issue; a lost-and-found caller reported repeated waits.
Report Quickly. Contact Kabi promptly after losing an item; one passenger recovered a mobile within five hours.
Plan the visit
Practical details
14 21C Street
Al Qouz Ind.third - Al Quoz, Dubai
Common Concerns
Long Routes
Several passengers reported unnecessary detours, including an 11.5 km route on a trip under 4.5 km.
Poor Support
Customer-care calls were sometimes unanswered or left on hold for 13 to 22 minutes.
Payment Issues
A passenger was repeatedly contacted about a card payment that had already been deducted and receipted.
Unsafe Driving
Reviews include reports of aggressive driving, speeding, repeated honking and behaviour that made passengers feel unsafe.
Rude Service
Some passengers describe drivers shouting, arguing over destinations or refusing to follow the agreed drop-off point.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
88 AED
taxi trip from Jumeirah Open Beach to Port Saeed Road
“However, the driver took the longer route, resulting in a fare of 88 AED, while I only paid 60 AED with Careem for the trip from Port Saeed to Jumeirah Open Beach”Google review · July 2025
DXB
LOCAL
LOCAL
The Bottom Line
Kabi Taxi Company is a city taxi service operating from Al Quoz. You can use it for ordinary Dubai journeys, airport trips and rides booked through Careem. The strongest reviews mention modern, clean vehicles, transparent fares, visible driver identification and a phone-charging option.
Some passengers also found drivers polite, safe and familiar with the roads. Lost-and-found is a genuine bright spot. Reviews describe wallets, bags, phones, passports and documents being recovered, with company staff helping coordinate returns—even taking belongings back to the airport in one case.
That makes the service worth remembering if something is left behind. The experience is not consistent. Multiple passengers report drivers taking longer routes, arguing about destinations or charging more than expected.
5 km route and AED 88 on a journey where a passenger expected AED 60. There are also complaints about aggressive driving, shouting and refusing card payments when a machine reportedly failed. Keep your payment receipt, follow the route on your phone and confirm the exact drop-off before the ride begins.
Customer support may require patience: reviewers mention holds of 13 and 22 minutes, and some calls went unanswered.