Fresh fruit
South African apples, pears and other fruit are repeatedly described as juicy, crisp, crunchy and well packed.
Kibsons International LLC
Ras Al Khor Industrial Area 2
Kibsons International LLC is a fruit and vegetable wholesaler in Ras Al Khor Industrial Area 2, with online grocery delivery for homes across the UAE. Customers often turn to it for fresh South African fruit and a broad selection of international groceries.
Reputation Score
4.4
★★★★☆
2,970 ratings
Source: Google Maps
The Good Stuff
Wide range
The online selection includes hard-to-find international and British products alongside everyday groceries.
Cold chain
One reviewer valued refrigerated vehicles and temperature-controlled delivery for produce, dairy and chilled items.
Good packaging
Several customers say produce arrives neatly packed and protected, including fruit that stayed in excellent condition.
Easy app
The app is described as intuitive, with clearly categorised products that make online grocery shopping quicker.
Helpful resolutions
Some customers report quick replacements or adjustments when an item does not meet expectations.
Tips for a Better Visit
Check stock. Before planning dinner around an order, check availability carefully; one customer found half the meal missing at 7pm.
Consolidate orders. Add everything before checkout: adding even a small item later can trigger another shipping charge.
Inspect promptly. Check perishables and pantry items on arrival, since some complaints were refused when raised several days later.
Allow slack. Avoid relying on express or narrow delivery timing for a meal or event; one express order arrived seven hours later.
Verify flowers. For occasion bouquets, compare the delivered arrangement with the listing: the “Something Blue” bouquet arrived predominantly pink.
Check dates. If buying in bulk, inspect sell-by and expiry dates immediately; fourteen kefirs were close to expiry on arrival.
Plan the visit
Practical details
Al Manama St
Ras Al Khor Industrial Area 2, Dubai
| Mon | 5:00 AM – 9:00 PM |
| Tue | 5:00 AM – 9:00 PM |
| Wed | 5:00 AM – 9:00 PM |
| Thu | 5:00 AM – 9:00 PM |
| Fri | 5:00 AM – 9:00 PM |
| Sat | 5:00 AM – 9:00 PM |
| Sun | 5:00 AM – 10:00 AM, 2:00 PM – 8:00 PM |
Common Concerns
Late deliveries
Multiple customers report missed windows, including an order scheduled for 9am–1pm that arrived at 2:25pm.
Quality swings
Reviews range from excellent produce to rotten, mouldy, damaged or quickly spoiling fruit and vegetables.
Stock gaps
Items can be unavailable at delivery, leaving customers without part of a planned meal and often without a substitute.
Support issues
Some customers describe slow chat replies, difficult complaint handling and rude or dismissive responses.
Added fees
Customers reported a newly introduced delivery charge and extra shipping when adding items to an existing order.
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The Bottom Line
Kibsons International LLC is a fruit and vegetable wholesaler in Ras Al Khor Industrial Area 2 that also serves home shoppers through online grocery delivery. It is worth considering for South African apples and pears, Packham and Vermont pears, and a broad selection of international and British groceries. The strongest reviews focus on produce arriving fresh, crisp and well packed.
One customer praised the temperature-controlled delivery system for keeping chilled groceries in good condition, while others like the app’s clear categories and the option to return paper bags for reuse. Prices are described as broadly comparable with other shops, with some harder-to-find products adding value. The experience is not consistently smooth.
Recent reviews repeatedly mention late or missed delivery windows, including express orders arriving hours late or the next day. Stock-outs can leave a dinner order incomplete, and several customers say fruit, vegetables, flowers or pantry goods arrived damaged, rotten, mouldy or close to expiry. Complaint handling is also uneven.
Consolidate your basket before checkout, check availability and inspect every item promptly. Be cautious about relying on express delivery for a time-sensitive meal, and compare flower arrangements with their listing if colour and presentation matter. Also check the delivery fee at checkout, as customers reported an AED 8 charge and extra shipping on added orders.