Fresh produce
South African apples, pears and other fruit are often described as juicy, crisp and well packed on arrival.
Kibsons International Ras Alkhor Stores
Ras Al Khor Industrial Area 2
Kibsons International Ras Alkhor Stores is a storage facility serving online grocery orders from Ras Al Khor Industrial Area 2. Customers use its app to buy fresh fruit and vegetables, with reviews also mentioning international and British products and temperature-controlled delivery.
Reputation Score
4.2
★★★★☆
218 ratings
Source: Google Maps
The Good Stuff
Cold chain
Temperature-controlled vehicles help keep produce, dairy and refrigerated items chilled from the warehouse to the doorstep.
Easy app
The app is described as intuitive, with clearly categorised and labelled products that make grocery shopping quicker.
Wide range
Customers mention hard-to-find international and British products alongside a broad grocery selection.
Good packaging
Several shoppers say fruit and vegetables arrive neatly packed and protected, helping them reach the customer in good condition.
Helpful resolutions
One customer says the team quickly adjusted and replaced items when something fell below standard.
Tips for a Better Visit
Check stock. For dinner-critical items, check availability carefully and keep a backup shop in mind because customers report missing products at delivery.
Bundle orders. Add everything before checkout: adding items later can create a second shipping charge even if the orders arrive together.
Inspect promptly. Check fresh food and expiry dates on delivery day, since some refund or replacement complaints were refused after a few days.
Allow buffer. Do not depend on express or a tight delivery window for a meal, gift or office delivery; several reviews describe major delays.
Check bouquets. If colour and presentation matter, compare the bouquet details carefully and allow for substitutions; the delivered arrangement may look very different.
Plan the visit
Practical details
Ras Al Khor Industrial Area 2 - Dubai - United Arab Emirates
Ras Al Khor Industrial Area 2, Dubai
| Mon | 6:00 AM – 6:00 PM |
| Tue | 6:00 AM – 6:00 PM |
| Wed | 6:00 AM – 6:00 PM |
| Thu | 6:30 AM – 6:00 PM |
| Fri | 6:00 AM – 6:00 PM |
| Sat | 6:00 AM – 6:00 PM |
| Sun | 6:00 AM – 6:00 PM |
Popular Mentions
Packham pears
Packham pears are mentioned alongside Vermont pears and Gala apples as juicy, sweet fruit delivered in good condition.
Something Blue
This bouquet is specifically mentioned in a complaint because the delivered colours differed substantially from the advertised blue-and-white arrangement.
Common Concerns
Late delivery
Delivery windows are a recurring weakness, with reports ranging from several hours late to next-day arrival after express payment.
Stockouts
Customers report orders arriving without key ingredients, sometimes leaving half of a planned dinner missing.
Quality swings
Recent reviews describe rotten, damaged or short-life produce, as well as spoiled turkey and celery.
Flower mismatch
Bouquets may differ sharply from their online photos; one “Something Blue” order arrived predominantly pink.
Extra charges
Adding items to an existing order can trigger another shipping charge, even when everything arrives together.
DXB
LOCAL
LOCAL
The Bottom Line
Kibsons International Ras Alkhor Stores is a storage facility supporting Kibsons’ online grocery operation in Ras Al Khor Industrial Area 2. The app lets you order fresh fruit and vegetables, pantry groceries, flowers and cakes for delivery. Reviews are especially positive about South African apples and pears, with shoppers describing them as crisp, juicy and well packed.
The range also includes hard-to-find international and British products. The strongest practical advantages are the easy-to-navigate app, careful packaging and the temperature-controlled delivery system used for produce, dairy and refrigerated items. Some customers also appreciate quick replacements when an item is not up to standard, while paper-bag returns for reuse are a thoughtful sustainability touch.
Reliability is much less consistent. Recent reviews report missing stock, damaged or spoiled food, short-dated groceries and delivery windows missed by several hours—even when express delivery was paid for. Customer-service experiences range from helpful intervention to slow, dismissive or rude replies.
Flowers attract particularly mixed feedback: one bouquet was fresh and long-lasting, while others arrived wilted or looked notably different from their online photos. If you order, bundle items before checkout, inspect fresh goods and dates immediately, and leave plenty of time for delivery. An AED 8 delivery fee has also been reported for non-GOLD and non-PLATINUM customers.