Bespoke orders
A bespoke mattress was completed quickly and delivered within hours of finishing.
King Koil Mattress Store - Sheikh Zayed Road
Al Quoz
King Koil Mattress Store on Sheikh Zayed Road in Al Quoz is a showroom for mattresses and bedding, with customers trying different comfort levels and getting advice on fit. Reviews specifically mention bespoke mattresses, long-lasting memory-foam models and bedding such as mattress pads, pillows and duvets.
Reputation Score
4.1
★★★★☆
107 ratings
Source: Google Maps
The Good Stuff
Long durability
One memory-foam-top mattress remained comfortable, retained its shape and lasted 11 years with occasional turning.
Spine comfort
A customer found the Fairmont mattress comfortable and suitable for their spine.
Useful advice
Some customers received honest, friendly guidance even when they decided not to buy.
Product range
Reviews mention a good variety of mattresses, giving shoppers several options to try and compare.
Replacement support
One customer reported receiving a new mattress after seven years without an argument.
Tips for a Better Visit
Document everything. Get measurements, delivery promises and warranty terms in writing before paying, given reports of changing explanations and unresolved delays.
Check measurements. Confirm the mattress height and dimensions against your bed frame before the order is finalised.
Test firmness. Lie on the exact model and confirm the requested firmness; one customer received a firm mattress despite asking for medium.
Confirm timing. Treat the stated manufacturing and delivery window cautiously and reconfirm it before ordering.
Ask exchanges. Before paying, ask what happens if the mattress feels wrong at home, since one customer could not return an uncomfortable replacement.
Plan the visit
Practical details
Sheikh Zayed Rd
Al Qouz Third - Al Quoz, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
Atlantis mattress
The Atlantis mattress is mentioned by customers who bought it more than once, although one review reported a poor comfort experience and back pain.
Pillows and duvet
Reviews mention choosing pillows and a duvet alongside the mattress.
Common Concerns
Delivery delays
Several reviews describe missed delivery promises, including one order delayed for almost two years.
Measurement errors
Wrong measurements led to a mattress that was too small or did not fit the bed frame properly.
Comfort mismatch
Some customers reported back pain or receiving a mattress much firmer than the showroom sample.
Warranty disputes
Customers describe disagreements over warranty coverage, repairs and whether mattresses could be returned or exchanged.
High pricing
One review described the mattresses as very expensive and said comparable UAE-made quality cost about half as much.
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The Bottom Line
King Koil’s Sheikh Zayed Road store in Al Quoz is a place to test and buy mattresses, with reviews also mentioning mattress pads, pillows and duvets. The showroom appeals to shoppers who want detailed guidance on firmness and fit, and some customers say the advice was patient and honest, even when they ultimately did not purchase. There are encouraging product stories.
A bespoke mattress was completed and delivered within an hour or two of finishing, while one memory-foam-top mattress stayed comfortable and kept its shape for 11 years. Customers have also praised the Fairmont mattress for spine comfort and described a mattress pad as genuinely helpful. The caution is substantial: delivery dates have reportedly slipped, in one case by almost two years, and measurement mistakes have produced mattresses that were too small or the wrong height.
Other customers reported back pain, early deformation, firmness differing from the showroom sample, and disputes over warranty or returns. Prices can also feel high compared with UAE-made alternatives. Before paying, get dimensions, firmness, delivery timing and warranty or exchange terms in writing.
This is a store worth considering for hands-on comparison and bespoke work, but the after-sales details deserve careful checking.